Furniture.com Terms of Use
Effective September 5th 2024
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Effective April 14th 2023 to September 5th 2024
DownloadTable of Contents
Effective August 31st 2022 to April 14th 2023
DownloadTable of Contents
- Changes to Terms/Site. We reserve the right to modify or amend these Terms of Use, as well as any aspect of the Site, at any time. All changes will be effective immediately upon posting to the Site. By accessing or using the Site after changes are posted, you agree to and accept those changes.
- Third-Party Web Sites. The Site may link to, or be linked to, websites not maintained or controlled by FURNITURE.COM. Those links are provided as a convenience, and FURNITURE.COM is not responsible for examining or evaluating the content or accuracy of, and does not warrant or endorse, any third-party web site or any products or services made available through those web sites. Please take care when leaving the Site to visit a third-party web site. You should read the terms of use and privacy policy for each web site that you visit.
- Intellectual Property Rights. The Site, including its text, audio, video, graphics, charts, photographs, interfaces, icons, other content, software, computer code, data, trademarks, logos, slogans, names of products and services, documentation, other components, and the design, selection, and arrangement of content is exclusively the property of FURNITURE.COM or, as applicable, its suppliers and licensors, and is protected by copyright, trademark, and other intellectual property laws. Any unauthorized use of any trademarks, trade dress, or any other intellectual property belonging to FURNITURE.COM or any third party is strictly prohibited and may be prosecuted to the fullest extent of the law. The Site may contain references to third-party marks and copies of third-party copyrighted materials, which are the property of their respective owners. All rights not expressly granted herein are reserved by FURNITURE.COM and its licensors.
- Use of the Site; Compliance. You may download and print one copy of the Site's visible content for your personal and noncommercial use, provided you do not modify or delete any copyright, trademark, or other proprietary notices. You may not otherwise copy, reproduce, display, duplicate, sell, publish, post, license, distribute, or create derivative works of the Site or any part of the Site without the prior written consent of FURNITURE.COM. For example, you may not copy, reproduce, publish, upload to another web site, or otherwise distribute any of the images on the Site. You may not use the Site for unlawful purposes. You may not access, use, or copy any portion of the Site or its content through the use of indexing agents, spiders, scrapers, bots, web crawlers, or other automated devices or mechanisms. User activities that aim to render the Site or associated services inoperable or to make their use more difficult are forbidden. You are responsible for complying with all local, state, and federal laws and regulations that apply to your use of the Site. You may not upload to, distribute or otherwise publish through the Site any content that (i) is confidential, proprietary, false, fraudulent, libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, infringing on intellectual property rights, abusive, illegal or otherwise objectionable; (ii) may constitute or encourage a criminal offense, violate the rights of any party or otherwise give rise to liability or violate any law; or (iii) may contain software viruses, political campaigning, chain letters, mass mailings, or any form of "spam." You may not use a false email address or other identifying information, impersonate any person or entity or otherwise mislead as to the origin of any content. You may not upload commercial content onto the Site. Some features on the Site may require registration. By registering at and in consideration of your use of the Site you agree to provide true, accurate, current and complete information about yourself. Some features on the Site may require use of a password. You are responsible for protecting your password. You agree that you will be responsible for any and all statements made, and acts or omissions that occur, through the use of your password. If you have any reason to believe or become aware of any loss, theft or unauthorized use of your password, you agree to notify FURNITURE.COM immediately at customerservice@furniture.com. FURNITURE.COM may terminate your account and suspend your use of the Site for any reason without prior notice to you, including but not limited to if FURNITURE.COM suspects that your account is being used in an unauthorized manner or that you are in violation of these Terms of Use.
- SOME MERCHANDISE SOLD VIA THE SITE COMES WITH A LIMITED PRODUCT WARRANTY. SEE OUR "Online Terms and Conditions of Sale, Limited Product Warranty, and Dispute Resolution/Arbitration Agreement" FOR WARRANTY DETAILS.
- THE SITE IS PROVIDED "AS IS," "AS AVAILABLE," AND WITHOUT ANY WARRANTY OF ANY KIND. ACCURACY OF INFORMATION ON THE SITE CANNOT BE GUARANTEED. FURNITURE.COM DOES NOT GUARANTEE THE QUALITY, COMPLETENESS, TIMELINESS, OR AVAILABILITY OF THE SITE. FURNITURE.COM DOES NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED OR ERROR-FREE, THAT ANY DEFECTS IN THE SITE WILL BE CORRECTED, OR THAT THE SITE OR THE SERVERS THAT MAKE THE SITE AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL CONDITIONS OR COMPONENTS.
- FURNITURE.COM IS NOT RESPONSIBLE FOR ANY TYPOGRAPHICAL ERRORS ON THE SITE. WE RESERVE THE RIGHT TO REVOKE ANY STATED OFFER AND TO CORRECT ANY ERRORS, INACCURACIES OR OMISSIONS INCLUDING AFTER AN ORDER HAS BEEN SUBMITTED AND WHETHER OR NOT THE ORDER HAS BEEN CONFIRMED AND YOUR CREDIT CARD CHARGED. TO THE MAXIMUM EXTENT PERMITTED BY LAW, FURNITURE.COM EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND WITH RESPECT TO THE SITE, INCLUDING WITHOUT LIMITATION THOSE REGARDING AVAILABILITY, QUALITY, ACCURACY, FITNESS FOR ANY USE OR PURPOSE, COMPATIBILITY WITH ANY STANDARDS OR USER REQUIREMENTS, TITLE, AND NONINFRINGEMENT. IN CERTAIN JURISDICTIONS, THE LAW MAY NOT PERMIT THE DISCLAIMER OF WARRANTIES, SO THE ABOVE DISCLAIMER MAY NOT APPLY TO YOU.
- FURNITURE.COM HAS NO RESPONSIBILITY FOR THE TIMELINESS, DELETION, MISDELIVERY, OR FAILURE TO STORE ANY USER COMMUNICATION. YOUR USE OF THE SITE IS AT YOUR OWN RISK AND YOU ALONE ARE RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER HARDWARE, SOFTWARE, SYSTEMS, AND NETWORKS, ANY LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF ANY INFORMATION FROM THE SITE, AND FOR ANY OTHER DAMAGE THAT MAY BE INCURRED. WE MAKE NO REPRESENTATION THAT THE SITE IS APPROPRIATE OR AVAILABLE FOR USE IN LOCATIONS OTHER THAN THE UNITED STATES. IF YOU CHOOSE TO ACCESS THE SITE FROM LOCATIONS OTHER THAN THE UNITED STATES, YOU DO SO AT YOUR OWN RISK AND YOU ARE RESPONSIBLE FOR COMPLYING WITH APPLICABLE LAWS AND REGULATIONS. NO ADVICE OR INFORMATION, ORAL OR WRITTEN, OBTAINED BY YOU FROM FURNITURE.COM OR IN ANY MANNER FROM THE SITE CREATES ANY WARRANTY.
- IN NO EVENT WILL FURNITURE.COM OR ANY OF ITS PARENTS, SUBSIDIARIES, DIVISIONS, SHAREHOLDERS, MEMBERS, DIRECTORS, OFFICERS, EMPLOYEES, REPRESENTATIVES, CONSULTANTS, AGENTS, SUPPLIERS, LICENSORS, PREDECESSORS, SUCCESSORS, OR ASSIGNS BE LIABLE TO YOU FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL LOSS OR DAMAGE, OR ANY OTHER LOSS OR DAMAGE OF ANY KIND, ARISING OUT OF OR IN CONNECTION WITH THE SITE OR YOUR DIRECT OR INDIRECT USE OF THE SITE (INCLUDING, WITHOUT LIMITATION, THE INPUT OF PERSONALLY IDENTIFIABLE AND OTHER INFORMATION INTO THE SITE), WHETHER THE CLAIM IS BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, WARRANTY, OR OTHERWISE, AND EVEN IF FURNITURE.COM HAS EXPRESS KNOWLEDGE OF THE POSSIBILITY OF THE LOSS OR DAMAGE. YOUR SOLE AND EXCLUSIVE REMEDY IS TO STOP ACCESSING AND USING THE SITE.
- WITHOUT LIMITING THE FOREGOING, IF FURNITURE.COM IS FOUND LIABLE TO YOU OR TO ANY THIRD PARTY AS A RESULT OF ANY CLAIMS OR OTHER MATTERS ARISING OUT OF OR IN CONNECTION WITH THE SITE OR THESE TERMS OF USE, THE MAXIMUM LIABILITY FOR ALL OF THOSE CLAIMS AND OTHER MATTERS WILL NOT EXCEED $100, EVEN IF THIS REMEDY FAILS OF ITS ESSENTIAL PURPOSE.
- SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SO SOME OF THE ABOVE EXCLUSIONS AND LIMITATIONS MAY NOT APPLY TO YOU. IF PURSUANT TO APPLICABLE STATE LAW, THE LIMITATION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES IS NOT PERMITTED, THE LIABILITY OF FURNITURE.COM, THIRD PARTY CONTENT PROVIDERS, AND THEIR RESPECTIVE AGENTS, SHALL BE LIMITED TO THE GREATEST EXTENT PERMITTED BY LAW. IF NEW JERSEY LAW APPLIES, EXCLUSIONS AND LIMITATIONS OF LIABILITY FOR INTENTIONAL OR RECKLESS ACTS, GROSS NEGLIGENCE, NEGLIGENCE, AND STRICT LIABILITY DO NOT APPLY.
- A description of the copyrighted work or works that you claim have been infringed;
- A description of the allegedly infringing material, including its location on the Site;
- Your address, telephone number, and email address;
- A statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law;
- A statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf; and
- An electronic or physical signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
- Mandatory Arbitration. YOU AND FURNITURE.COM AGREE THAT ANY DISPUTE OR CLAIM BETWEEN YOU AND FURNITURE.COM OR ANY AFFILIATE OF FURNITURE.COM OR ANY OF THEIR PARENT COMPANIES, SUBSIDIARIES, DIVISIONS, SHAREHOLDERS, MEMBERS, DIRECTORS, OFFICERS, EMPLOYEES, REPRESENTATIVES, PREDECESSORS, SUCCESSORS, OR ASSIGNS, INCLUDING BUT NOT LIMITED TO ANY DISPUTE OR CLAIM THAT RELATES IN ANY WAY TO ANY PRODUCT OR SERVICE SOLD OR DISTRIBUTED BY FURNITURE.COM, TO ANY TRANSACTION WITH FURNITURE.COM, TO ANY WARRANTY, TO THE TERMS AND CONDITIONS OF SALE, TO THE FINANCING OF ANY PURCHASE FROM FURNITURE.COM, TO THE COLLECTION OR STORAGE OF PERSONAL INFORMATION, OR TO THE TERMS OF USE, INCLUDING DISPUTES OR CLAIMS UNDER FEDERAL OR STATE STATUTES OR TORT LAW ("DISPUTE") MUST BE RESOLVED EXCLUSIVELY THROUGH FINAL AND BINDING ARBITRATION, AND NOT BY A COURT OR JURY, EXCEPT THAT YOU OR FURNITURE.COM MAY ASSERT CLAIMS IN SMALL CLAIMS COURT IF THE CLAIMS QUALIFY FOR SMALL CLAIMS COURT AND THE MATTER PROCEEDS ONLY ON AN INDIVIDUAL (NOT A CLASS OR REPRESENTATIVE) BASIS.
Effective October 29th 2020 to August 31st 2022
DownloadTable of Contents
- Changes to Terms/Site. We reserve the right to modify or amend these Terms of Use, as well as any aspect of the Site, at any time. All changes will be effective immediately upon posting to the Site. By accessing or using the Site after changes are posted, you agree to and accept those changes.
- Third-Party Web Sites. The Site may link to, or be linked to, websites not maintained or controlled by FURNITURE.COM. Those links are provided as a convenience, and FURNITURE.COM is not responsible for examining or evaluating the content or accuracy of, and does not warrant or endorse, any third-party web site or any products or services made available through those web sites. Please take care when leaving the Site to visit a third-party web site. You should read the terms of use and privacy policy for each web site that you visit.
- Intellectual Property Rights. The Site, including its text, audio, video, graphics, charts, photographs, interfaces, icons, other content, software, computer code, data, trademarks, logos, slogans, names of products and services, documentation, other components, and the design, selection, and arrangement of content is exclusively the property of FURNITURE.COM or, as applicable, its suppliers and licensors, and is protected by copyright, trademark, and other intellectual property laws. Any unauthorized use of any trademarks, trade dress, or any other intellectual property belonging to FURNITURE.COM or any third party is strictly prohibited and may be prosecuted to the fullest extent of the law. The Site may contain references to third-party marks and copies of third-party copyrighted materials, which are the property of their respective owners. All rights not expressly granted herein are reserved by FURNITURE.COM and its licensors.
- Use of the Site; Compliance. You may download and print one copy of the Site's visible content for your personal and noncommercial use, provided you do not modify or delete any copyright, trademark, or other proprietary notices. You may not otherwise copy, reproduce, display, duplicate, sell, publish, post, license, distribute, or create derivative works of the Site or any part of the Site without the prior written consent of FURNITURE.COM. For example, you may not copy, reproduce, publish, upload to another web site, or otherwise distribute any of the images on the Site. You may not use the Site for unlawful purposes. You may not access, use, or copy any portion of the Site or its content through the use of indexing agents, spiders, scrapers, bots, web crawlers, or other automated devices or mechanisms. User activities that aim to render the Site or associated services inoperable or to make their use more difficult are forbidden. You are responsible for complying with all local, state, and federal laws and regulations that apply to your use of the Site. You may not upload to, distribute or otherwise publish through the Site any content that (i) is confidential, proprietary, false, fraudulent, libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, infringing on intellectual property rights, abusive, illegal or otherwise objectionable; (ii) may constitute or encourage a criminal offense, violate the rights of any party or otherwise give rise to liability or violate any law; or (iii) may contain software viruses, political campaigning, chain letters, mass mailings, or any form of "spam." You may not use a false email address or other identifying information, impersonate any person or entity or otherwise mislead as to the origin of any content. You may not upload commercial content onto the Site. Some features on the Site may require registration. By registering at and in consideration of your use of the Site you agree to provide true, accurate, current and complete information about yourself. Some features on the Site may require use of a password. You are responsible for protecting your password. You agree that you will be responsible for any and all statements made, and acts or omissions that occur, through the use of your password. If you have any reason to believe or become aware of any loss, theft or unauthorized use of your password, you agree to notify FURNITURE.COM immediately at customerservice@furniture.com. FURNITURE.COM may terminate your account and suspend your use of the Site for any reason without prior notice to you, including but not limited to if FURNITURE.COM suspects that your account is being used in an unauthorized manner or that you are in violation of these Terms of Use.
- SOME MERCHANDISE SOLD VIA THE SITE COMES WITH A LIMITED PRODUCT WARRANTY. SEE OUR "Online Terms and Conditions of Sale, Limited Product Warranty, and Dispute Resolution/Arbitration Agreement" FOR WARRANTY DETAILS.
- THE SITE IS PROVIDED "AS IS," "AS AVAILABLE," AND WITHOUT ANY WARRANTY OF ANY KIND. ACCURACY OF INFORMATION ON THE SITE CANNOT BE GUARANTEED. FURNITURE.COM DOES NOT GUARANTEE THE QUALITY, COMPLETENESS, TIMELINESS, OR AVAILABILITY OF THE SITE. FURNITURE.COM DOES NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED OR ERROR-FREE, THAT ANY DEFECTS IN THE SITE WILL BE CORRECTED, OR THAT THE SITE OR THE SERVERS THAT MAKE THE SITE AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL CONDITIONS OR COMPONENTS.
- FURNITURE.COM IS NOT RESPONSIBLE FOR ANY TYPOGRAPHICAL ERRORS ON THE SITE. WE RESERVE THE RIGHT TO REVOKE ANY STATED OFFER AND TO CORRECT ANY ERRORS, INACCURACIES OR OMISSIONS INCLUDING AFTER AN ORDER HAS BEEN SUBMITTED AND WHETHER OR NOT THE ORDER HAS BEEN CONFIRMED AND YOUR CREDIT CARD CHARGED. TO THE MAXIMUM EXTENT PERMITTED BY LAW, FURNITURE.COM EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND WITH RESPECT TO THE SITE, INCLUDING WITHOUT LIMITATION THOSE REGARDING AVAILABILITY, QUALITY, ACCURACY, FITNESS FOR ANY USE OR PURPOSE, COMPATIBILITY WITH ANY STANDARDS OR USER REQUIREMENTS, TITLE, AND NONINFRINGEMENT. IN CERTAIN JURISDICTIONS, THE LAW MAY NOT PERMIT THE DISCLAIMER OF WARRANTIES, SO THE ABOVE DISCLAIMER MAY NOT APPLY TO YOU.
- FURNITURE.COM HAS NO RESPONSIBILITY FOR THE TIMELINESS, DELETION, MISDELIVERY, OR FAILURE TO STORE ANY USER COMMUNICATION. YOUR USE OF THE SITE IS AT YOUR OWN RISK AND YOU ALONE ARE RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER HARDWARE, SOFTWARE, SYSTEMS, AND NETWORKS, ANY LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF ANY INFORMATION FROM THE SITE, AND FOR ANY OTHER DAMAGE THAT MAY BE INCURRED. WE MAKE NO REPRESENTATION THAT THE SITE IS APPROPRIATE OR AVAILABLE FOR USE IN LOCATIONS OTHER THAN THE UNITED STATES. IF YOU CHOOSE TO ACCESS THE SITE FROM LOCATIONS OTHER THAN THE UNITED STATES, YOU DO SO AT YOUR OWN RISK AND YOU ARE RESPONSIBLE FOR COMPLYING WITH APPLICABLE LAWS AND REGULATIONS. NO ADVICE OR INFORMATION, ORAL OR WRITTEN, OBTAINED BY YOU FROM FURNITURE.COM OR IN ANY MANNER FROM THE SITE CREATES ANY WARRANTY.
- IN NO EVENT WILL FURNITURE.COM OR ANY OF ITS PARENTS, SUBSIDIARIES, DIVISIONS, SHAREHOLDERS, MEMBERS, DIRECTORS, OFFICERS, EMPLOYEES, REPRESENTATIVES, CONSULTANTS, AGENTS, SUPPLIERS, LICENSORS, PREDECESSORS, SUCCESSORS, OR ASSIGNS BE LIABLE TO YOU FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL LOSS OR DAMAGE, OR ANY OTHER LOSS OR DAMAGE OF ANY KIND, ARISING OUT OF OR IN CONNECTION WITH THE SITE OR YOUR DIRECT OR INDIRECT USE OF THE SITE (INCLUDING, WITHOUT LIMITATION, THE INPUT OF PERSONALLY IDENTIFIABLE AND OTHER INFORMATION INTO THE SITE), WHETHER THE CLAIM IS BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, WARRANTY, OR OTHERWISE, AND EVEN IF FURNITURE.COM HAS EXPRESS KNOWLEDGE OF THE POSSIBILITY OF THE LOSS OR DAMAGE. YOUR SOLE AND EXCLUSIVE REMEDY IS TO STOP ACCESSING AND USING THE SITE.
- WITHOUT LIMITING THE FOREGOING, IF FURNITURE.COM IS FOUND LIABLE TO YOU OR TO ANY THIRD PARTY AS A RESULT OF ANY CLAIMS OR OTHER MATTERS ARISING OUT OF OR IN CONNECTION WITH THE SITE OR THESE TERMS OF USE, THE MAXIMUM LIABILITY FOR ALL OF THOSE CLAIMS AND OTHER MATTERS WILL NOT EXCEED $100, EVEN IF THIS REMEDY FAILS OF ITS ESSENTIAL PURPOSE.
- SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SO SOME OF THE ABOVE EXCLUSIONS AND LIMITATIONS MAY NOT APPLY TO YOU. IF PURSUANT TO APPLICABLE STATE LAW, THE LIMITATION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES IS NOT PERMITTED, THE LIABILITY OF FURNITURE.COM, THIRD PARTY CONTENT PROVIDERS, AND THEIR RESPECTIVE AGENTS, SHALL BE LIMITED TO THE GREATEST EXTENT PERMITTED BY LAW. IF NEW JERSEY LAW APPLIES, EXCLUSIONS AND LIMITATIONS OF LIABILITY FOR INTENTIONAL OR RECKLESS ACTS, GROSS NEGLIGENCE, NEGLIGENCE, AND STRICT LIABILITY DO NOT APPLY.
- A description of the copyrighted work or works that you claim have been infringed;
- A description of the allegedly infringing material, including its location on the Site;
- Your address, telephone number, and email address;
- A statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law;
- A statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf; and
- An electronic or physical signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
- Mandatory Arbitration. YOU AND FURNITURE.COM AGREE THAT ANY DISPUTE OR CLAIM BETWEEN YOU AND FURNITURE.COM OR ANY AFFILIATE OF FURNITURE.COM OR ANY OF THEIR PARENT COMPANIES, SUBSIDIARIES, DIVISIONS, SHAREHOLDERS, MEMBERS, DIRECTORS, OFFICERS, EMPLOYEES, REPRESENTATIVES, PREDECESSORS, SUCCESSORS, OR ASSIGNS, INCLUDING BUT NOT LIMITED TO ANY DISPUTE OR CLAIM THAT RELATES IN ANY WAY TO ANY PRODUCT OR SERVICE SOLD OR DISTRIBUTED BY FURNITURE.COM, TO ANY TRANSACTION WITH FURNITURE.COM, TO ANY WARRANTY, TO THE TERMS AND CONDITIONS OF SALE, TO THE FINANCING OF ANY PURCHASE FROM FURNITURE.COM, TO THE COLLECTION OR STORAGE OF PERSONAL INFORMATION, OR TO THE TERMS OF USE, INCLUDING DISPUTES OR CLAIMS UNDER FEDERAL OR STATE STATUTES OR TORT LAW ("DISPUTE") MUST BE RESOLVED EXCLUSIVELY THROUGH FINAL AND BINDING ARBITRATION, AND NOT BY A COURT OR JURY, EXCEPT THAT YOU OR FURNITURE.COM MAY ASSERT CLAIMS IN SMALL CLAIMS COURT IF THE CLAIMS QUALIFY FOR SMALL CLAIMS COURT AND THE MATTER PROCEEDS ONLY ON AN INDIVIDUAL (NOT A CLASS OR REPRESENTATIVE) BASIS.
Effective June 5th 2020 to October 29th 2020
DownloadTable of Contents
- Changes to Terms/Site. We reserve the right to modify or amend these Terms of Use, as well as any aspect of the Site, at any time. All changes will be effective immediately upon posting to the Site. By accessing or using the Site after changes are posted, you agree to and accept those changes.
- Third-Party Web Sites. The Site may link to, or be linked to, websites not maintained or controlled by FURNITURE.COM. Those links are provided as a convenience, and FURNITURE.COM is not responsible for examining or evaluating the content or accuracy of, and does not warrant or endorse, any third-party web site or any products or services made available through those web sites. Please take care when leaving the Site to visit a third-party web site. You should read the terms of use and privacy policy for each web site that you visit.
- Intellectual Property Rights. The Site, including its text, audio, video, graphics, charts, photographs, interfaces, icons, other content, software, computer code, data, trademarks, logos, slogans, names of products and services, documentation, other components, and the design, selection, and arrangement of content is exclusively the property of FURNITURE.COM or, as applicable, its suppliers and licensors, and is protected by copyright, trademark, and other intellectual property laws. Any unauthorized use of any trademarks, trade dress, or any other intellectual property belonging to FURNITURE.COM or any third party is strictly prohibited and may be prosecuted to the fullest extent of the law. The Site may contain references to third-party marks and copies of third-party copyrighted materials, which are the property of their respective owners. All rights not expressly granted herein are reserved by FURNITURE.COM and its licensors.
- Use of the Site; Compliance. You may download and print one copy of the Site's visible content for your personal and noncommercial use, provided you do not modify or delete any copyright, trademark, or other proprietary notices. You may not otherwise copy, reproduce, display, duplicate, sell, publish, post, license, distribute, or create derivative works of the Site or any part of the Site without the prior written consent of FURNITURE.COM. For example, you may not copy, reproduce, publish, upload to another web site, or otherwise distribute any of the images on the Site. You may not use the Site for unlawful purposes. You may not access, use, or copy any portion of the Site or its content through the use of indexing agents, spiders, scrapers, bots, web crawlers, or other automated devices or mechanisms. User activities that aim to render the Site or associated services inoperable or to make their use more difficult are forbidden. You are responsible for complying with all local, state, and federal laws and regulations that apply to your use of the Site. You may not upload to, distribute or otherwise publish through the Site any content that (i) is confidential, proprietary, false, fraudulent, libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, infringing on intellectual property rights, abusive, illegal or otherwise objectionable; (ii) may constitute or encourage a criminal offense, violate the rights of any party or otherwise give rise to liability or violate any law; or (iii) may contain software viruses, political campaigning, chain letters, mass mailings, or any form of "spam." You may not use a false email address or other identifying information, impersonate any person or entity or otherwise mislead as to the origin of any content. You may not upload commercial content onto the Site. Some features on the Site may require registration. By registering at and in consideration of your use of the Site you agree to provide true, accurate, current and complete information about yourself. Some features on the Site may require use of a password. You are responsible for protecting your password. You agree that you will be responsible for any and all statements made, and acts or omissions that occur, through the use of your password. If you have any reason to believe or become aware of any loss, theft or unauthorized use of your password, you agree to notify FURNITURE.COM immediately at customerservice@furniture.com. FURNITURE.COM may terminate your account and suspend your use of the Site for any reason without prior notice to you, including but not limited to if FURNITURE.COM suspects that your account is being used in an unauthorized manner or that you are in violation of these Terms of Use.
- Merchandise Availability. The prices and availability of merchandise on the Site may change at any time without notice to you. Merchandise prices and selection may vary from region to region and differ between the Site and stores. Availability of merchandise may be limited and merchandise may not be available for immediate delivery.
- NO WARRANTY.
- SOME MERCHANDISE SOLD VIA THE SITE COMES WITH A LIMITED PRODUCT WARRANTY. SEE OUR "Online Terms and Conditions of Sale, Limited Product Warranty, and Dispute Resolution/Arbitration Agreement" FOR WARRANTY DETAILS.
- THE SITE IS PROVIDED "AS IS," "AS AVAILABLE," AND WITHOUT ANY WARRANTY OF ANY KIND. ACCURACY OF INFORMATION ON THE SITE CANNOT BE GUARANTEED. FURNITURE.COM DOES NOT GUARANTEE THE QUALITY, COMPLETENESS, TIMELINESS, OR AVAILABILITY OF THE SITE. FURNITURE.COM DOES NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED OR ERROR-FREE, THAT ANY DEFECTS IN THE SITE WILL BE CORRECTED, OR THAT THE SITE OR THE SERVERS THAT MAKE THE SITE AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL CONDITIONS OR COMPONENTS.
- FURNITURE.COM IS NOT RESPONSIBLE FOR ANY TYPOGRAPHICAL ERRORS ON THE SITE. WE RESERVE THE RIGHT TO REVOKE ANY STATED OFFER AND TO CORRECT ANY ERRORS, INACCURACIES OR OMISSIONS INCLUDING AFTER AN ORDER HAS BEEN SUBMITTED AND WHETHER OR NOT THE ORDER HAS BEEN CONFIRMED AND YOUR CREDIT CARD CHARGED. TO THE MAXIMUM EXTENT PERMITTED BY LAW, FURNITURE.COM EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND WITH RESPECT TO THE SITE, INCLUDING WITHOUT LIMITATION THOSE REGARDING AVAILABILITY, QUALITY, ACCURACY, FITNESS FOR ANY USE OR PURPOSE, COMPATIBILITY WITH ANY STANDARDS OR USER REQUIREMENTS, TITLE, AND NONINFRINGEMENT. IN CERTAIN JURISDICTIONS, THE LAW MAY NOT PERMIT THE DISCLAIMER OF WARRANTIES, SO THE ABOVE DISCLAIMER MAY NOT APPLY TO YOU.
- FURNITURE.COM HAS NO RESPONSIBILITY FOR THE TIMELINESS, DELETION, MISDELIVERY, OR FAILURE TO STORE ANY USER COMMUNICATION. YOUR USE OF THE SITE IS AT YOUR OWN RISK AND YOU ALONE ARE RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER HARDWARE, SOFTWARE, SYSTEMS, AND NETWORKS, ANY LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF ANY INFORMATION FROM THE SITE, AND FOR ANY OTHER DAMAGE THAT MAY BE INCURRED. WE MAKE NO REPRESENTATION THAT THE SITE IS APPROPRIATE OR AVAILABLE FOR USE IN LOCATIONS OTHER THAN THE UNITED STATES. IF YOU CHOOSE TO ACCESS THE SITE FROM LOCATIONS OTHER THAN THE UNITED STATES, YOU DO SO AT YOUR OWN RISK AND YOU ARE RESPONSIBLE FOR COMPLYING WITH APPLICABLE LAWS AND REGULATIONS. NO ADVICE OR INFORMATION, ORAL OR WRITTEN, OBTAINED BY YOU FROM FURNITURE.COM OR IN ANY MANNER FROM THE SITE CREATES ANY WARRANTY.
- IN NO EVENT WILL FURNITURE.COM OR ANY OF ITS PARENTS, SUBSIDIARIES, DIVISIONS, SHAREHOLDERS, MEMBERS, DIRECTORS, OFFICERS, EMPLOYEES, REPRESENTATIVES, CONSULTANTS, AGENTS, SUPPLIERS, LICENSORS, PREDECESSORS, SUCCESSORS, OR ASSIGNS BE LIABLE TO YOU FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL LOSS OR DAMAGE, OR ANY OTHER LOSS OR DAMAGE OF ANY KIND, ARISING OUT OF OR IN CONNECTION WITH THE SITE OR YOUR DIRECT OR INDIRECT USE OF THE SITE (INCLUDING, WITHOUT LIMITATION, THE INPUT OF PERSONALLY IDENTIFIABLE AND OTHER INFORMATION INTO THE SITE), WHETHER THE CLAIM IS BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, WARRANTY, OR OTHERWISE, AND EVEN IF FURNITURE.COM HAS EXPRESS KNOWLEDGE OF THE POSSIBILITY OF THE LOSS OR DAMAGE. YOUR SOLE AND EXCLUSIVE REMEDY IS TO STOP ACCESSING AND USING THE SITE.
- WITHOUT LIMITING THE FOREGOING, IF FURNITURE.COM IS FOUND LIABLE TO YOU OR TO ANY THIRD PARTY AS A RESULT OF ANY CLAIMS OR OTHER MATTERS ARISING OUT OF OR IN CONNECTION WITH THE SITE OR THESE TERMS OF USE, THE MAXIMUM LIABILITY FOR ALL OF THOSE CLAIMS AND OTHER MATTERS WILL NOT EXCEED $100, EVEN IF THIS REMEDY FAILS OF ITS ESSENTIAL PURPOSE.
- SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SO SOME OF THE ABOVE EXCLUSIONS AND LIMITATIONS MAY NOT APPLY TO YOU. IF PURSUANT TO APPLICABLE STATE LAW, THE LIMITATION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES IS NOT PERMITTED, THE LIABILITY OF FURNITURE.COM, THIRD PARTY CONTENT PROVIDERS, AND THEIR RESPECTIVE AGENTS, SHALL BE LIMITED TO THE GREATEST EXTENT PERMITTED BY LAW. IF NEW JERSEY LAW APPLIES, EXCLUSIONS AND LIMITATIONS OF LIABILITY FOR INTENTIONAL OR RECKLESS ACTS, GROSS NEGLIGENCE, NEGLIGENCE, AND STRICT LIABILITY DO NOT APPLY.
- A description of the copyrighted work or works that you claim have been infringed;
- A description of the allegedly infringing material, including its location on the Site;
- Your address, telephone number, and email address;
- A statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law;
- A statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf; and
- An electronic or physical signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
- Mandatory Arbitration. YOU AND FURNITURE.COM AGREE THAT ANY DISPUTE OR CLAIM BETWEEN YOU AND FURNITURE.COM OR ANY AFFILIATE OF FURNITURE.COM OR ANY OF THEIR PARENT COMPANIES, SUBSIDIARIES, DIVISIONS, SHAREHOLDERS, MEMBERS, DIRECTORS, OFFICERS, EMPLOYEES, REPRESENTATIVES, PREDECESSORS, SUCCESSORS, OR ASSIGNS, INCLUDING BUT NOT LIMITED TO ANY DISPUTE OR CLAIM THAT RELATES IN ANY WAY TO ANY PRODUCT OR SERVICE SOLD OR DISTRIBUTED BY FURNITURE.COM, TO ANY TRANSACTION WITH FURNITURE.COM, TO ANY WARRANTY, TO THE TERMS AND CONDITIONS OF SALE, TO THE FINANCING OF ANY PURCHASE FROM FURNITURE.COM, TO THE COLLECTION OR STORAGE OF PERSONAL INFORMATION, OR TO THE TERMS OF USE, INCLUDING DISPUTES OR CLAIMS UNDER FEDERAL OR STATE STATUTES OR TORT LAW ("DISPUTE") MUST BE RESOLVED EXCLUSIVELY THROUGH FINAL AND BINDING ARBITRATION, AND NOT BY A COURT OR JURY, EXCEPT THAT YOU OR FURNITURE.COM MAY ASSERT CLAIMS IN SMALL CLAIMS COURT IF THE CLAIMS QUALIFY FOR SMALL CLAIMS COURT AND THE MATTER PROCEEDS ONLY ON AN INDIVIDUAL (NOT A CLASS OR REPRESENTATIVE) BASIS.
Effective April 24th 2020 to June 5th 2020
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- Changes to Terms/Site. We reserve the right to modify or amend these Terms of Use, as well as any aspect of the Site, at any time. All changes will be effective immediately upon posting to the Site. By accessing or using the Site after changes are posted, you agree to and accept those changes.
- Third-Party Web Sites. The Site may link to, or be linked to, websites not maintained or controlled by FURNITURE.COM. Those links are provided as a convenience, and FURNITURE.COM is not responsible for examining or evaluating the content or accuracy of, and does not warrant or endorse, any third-party web site or any products or services made available through those web sites. Please take care when leaving the Site to visit a third-party web site. You should read the terms of use and privacy policy for each web site that you visit.
- Intellectual Property Rights. The Site, including its text, audio, video, graphics, charts, photographs, interfaces, icons, other content, software, computer code, data, trademarks, logos, slogans, names of products and services, documentation, other components, and the design, selection, and arrangement of content is exclusively the property of FURNITURE.COM or, as applicable, its suppliers and licensors, and is protected by copyright, trademark, and other intellectual property laws. Any unauthorized use of any trademarks, trade dress, or any other intellectual property belonging to FURNITURE.COM or any third party is strictly prohibited and may be prosecuted to the fullest extent of the law. The Site may contain references to third-party marks and copies of third-party copyrighted materials, which are the property of their respective owners. All rights not expressly granted herein are reserved by FURNITURE.COM and its licensors.
- Use of the Site; Compliance. You may download and print one copy of the Site's visible content for your personal and noncommercial use, provided you do not modify or delete any copyright, trademark, or other proprietary notices. You may not otherwise copy, reproduce, display, duplicate, sell, publish, post, license, distribute, or create derivative works of the Site or any part of the Site without the prior written consent of FURNITURE.COM. For example, you may not copy, reproduce, publish, upload to another web site, or otherwise distribute any of the images on the Site. You may not use the Site for unlawful purposes. You may not access, use, or copy any portion of the Site or its content through the use of indexing agents, spiders, scrapers, bots, web crawlers, or other automated devices or mechanisms. User activities that aim to render the Site or associated services inoperable or to make their use more difficult are forbidden. You are responsible for complying with all local, state, and federal laws and regulations that apply to your use of the Site. You may not upload to, distribute or otherwise publish through the Site any content that (i) is confidential, proprietary, false, fraudulent, libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, infringing on intellectual property rights, abusive, illegal or otherwise objectionable; (ii) may constitute or encourage a criminal offense, violate the rights of any party or otherwise give rise to liability or violate any law; or (iii) may contain software viruses, political campaigning, chain letters, mass mailings, or any form of "spam." You may not use a false email address or other identifying information, impersonate any person or entity or otherwise mislead as to the origin of any content. You may not upload commercial content onto the Site. Some features on the Site may require registration. By registering at and in consideration of your use of the Site you agree to provide true, accurate, current and complete information about yourself. Some features on the Site may require use of a password. You are responsible for protecting your password. You agree that you will be responsible for any and all statements made, and acts or omissions that occur, through the use of your password. If you have any reason to believe or become aware of any loss, theft or unauthorized use of your password, you agree to notify FURNITURE.COM immediately at customerservice@furniture.com. FURNITURE.COM may terminate your account and suspend your use of the Site for any reason without prior notice to you, including but not limited to if FURNITURE.COM suspects that your account is being used in an unauthorized manner or that you are in violation of these Terms of Use.
- Merchandise Availability. The prices and availability of merchandise on the Site may change at any time without notice to you. Merchandise prices and selection may vary from region to region and differ between the Site and stores. Availability of merchandise may be limited and merchandise may not be available for immediate delivery.
- NO WARRANTY.
- SOME MERCHANDISE SOLD VIA THE SITE COMES WITH A LIMITED PRODUCT WARRANTY. SEE OUR "Online Terms and Conditions of Sale, Limited Product Warranty, and Dispute Resolution/Arbitration Agreement" FOR WARRANTY DETAILS.
- THE SITE IS PROVIDED "AS IS," "AS AVAILABLE," AND WITHOUT ANY WARRANTY OF ANY KIND. ACCURACY OF INFORMATION ON THE SITE CANNOT BE GUARANTEED. FURNITURE.COM DOES NOT GUARANTEE THE QUALITY, COMPLETENESS, TIMELINESS, OR AVAILABILITY OF THE SITE. FURNITURE.COM DOES NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED OR ERROR-FREE, THAT ANY DEFECTS IN THE SITE WILL BE CORRECTED, OR THAT THE SITE OR THE SERVERS THAT MAKE THE SITE AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL CONDITIONS OR COMPONENTS.
- FURNITURE.COM IS NOT RESPONSIBLE FOR ANY TYPOGRAPHICAL ERRORS ON THE SITE. WE RESERVE THE RIGHT TO REVOKE ANY STATED OFFER AND TO CORRECT ANY ERRORS, INACCURACIES OR OMISSIONS INCLUDING AFTER AN ORDER HAS BEEN SUBMITTED AND WHETHER OR NOT THE ORDER HAS BEEN CONFIRMED AND YOUR CREDIT CARD CHARGED. TO THE MAXIMUM EXTENT PERMITTED BY LAW, FURNITURE.COM EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND WITH RESPECT TO THE SITE, INCLUDING WITHOUT LIMITATION THOSE REGARDING AVAILABILITY, QUALITY, ACCURACY, FITNESS FOR ANY USE OR PURPOSE, COMPATIBILITY WITH ANY STANDARDS OR USER REQUIREMENTS, TITLE, AND NONINFRINGEMENT. IN CERTAIN JURISDICTIONS, THE LAW MAY NOT PERMIT THE DISCLAIMER OF WARRANTIES, SO THE ABOVE DISCLAIMER MAY NOT APPLY TO YOU.
- FURNITURE.COM HAS NO RESPONSIBILITY FOR THE TIMELINESS, DELETION, MISDELIVERY, OR FAILURE TO STORE ANY USER COMMUNICATION. YOUR USE OF THE SITE IS AT YOUR OWN RISK AND YOU ALONE ARE RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER HARDWARE, SOFTWARE, SYSTEMS, AND NETWORKS, ANY LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF ANY INFORMATION FROM THE SITE, AND FOR ANY OTHER DAMAGE THAT MAY BE INCURRED. WE MAKE NO REPRESENTATION THAT THE SITE IS APPROPRIATE OR AVAILABLE FOR USE IN LOCATIONS OTHER THAN THE UNITED STATES. IF YOU CHOOSE TO ACCESS THE SITE FROM LOCATIONS OTHER THAN THE UNITED STATES, YOU DO SO AT YOUR OWN RISK AND YOU ARE RESPONSIBLE FOR COMPLYING WITH APPLICABLE LAWS AND REGULATIONS. NO ADVICE OR INFORMATION, ORAL OR WRITTEN, OBTAINED BY YOU FROM FURNITURE.COM OR IN ANY MANNER FROM THE SITE CREATES ANY WARRANTY.
- IN NO EVENT WILL FURNITURE.COM OR ANY OF ITS PARENTS, SUBSIDIARIES, DIVISIONS, SHAREHOLDERS, MEMBERS, DIRECTORS, OFFICERS, EMPLOYEES, REPRESENTATIVES, CONSULTANTS, AGENTS, SUPPLIERS, LICENSORS, PREDECESSORS, SUCCESSORS, OR ASSIGNS BE LIABLE TO YOU FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL LOSS OR DAMAGE, OR ANY OTHER LOSS OR DAMAGE OF ANY KIND, ARISING OUT OF OR IN CONNECTION WITH THE SITE OR YOUR DIRECT OR INDIRECT USE OF THE SITE (INCLUDING, WITHOUT LIMITATION, THE INPUT OF PERSONALLY IDENTIFIABLE AND OTHER INFORMATION INTO THE SITE), WHETHER THE CLAIM IS BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, WARRANTY, OR OTHERWISE, AND EVEN IF FURNITURE.COM HAS EXPRESS KNOWLEDGE OF THE POSSIBILITY OF THE LOSS OR DAMAGE. YOUR SOLE AND EXCLUSIVE REMEDY IS TO STOP ACCESSING AND USING THE SITE.
- WITHOUT LIMITING THE FOREGOING, IF FURNITURE.COM IS FOUND LIABLE TO YOU OR TO ANY THIRD PARTY AS A RESULT OF ANY CLAIMS OR OTHER MATTERS ARISING OUT OF OR IN CONNECTION WITH THE SITE OR THESE TERMS OF USE, THE MAXIMUM LIABILITY FOR ALL OF THOSE CLAIMS AND OTHER MATTERS WILL NOT EXCEED $100, EVEN IF THIS REMEDY FAILS OF ITS ESSENTIAL PURPOSE.
- SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SO SOME OF THE ABOVE EXCLUSIONS AND LIMITATIONS MAY NOT APPLY TO YOU. IF PURSUANT TO APPLICABLE STATE LAW, THE LIMITATION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES IS NOT PERMITTED, THE LIABILITY OF FURNITURE.COM, THIRD PARTY CONTENT PROVIDERS, AND THEIR RESPECTIVE AGENTS, SHALL BE LIMITED TO THE GREATEST EXTENT PERMITTED BY LAW. IF NEW JERSEY LAW APPLIES, EXCLUSIONS AND LIMITATIONS OF LIABILITY FOR INTENTIONAL OR RECKLESS ACTS, GROSS NEGLIGENCE, NEGLIGENCE, AND STRICT LIABILITY DO NOT APPLY.
- A description of the copyrighted work or works that you claim have been infringed;
- A description of the allegedly infringing material, including its location on the Site;
- Your address, telephone number, and email address;
- A statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law;
- A statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf; and
- An electronic or physical signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
- Mandatory Arbitration. YOU AND FURNITURE.COM AGREE THAT ANY DISPUTE OR CLAIM BETWEEN YOU AND FURNITURE.COM OR ANY AFFILIATE OF FURNITURE.COM OR ANY OF THEIR PARENT COMPANIES, SUBSIDIARIES, DIVISIONS, SHAREHOLDERS, MEMBERS, DIRECTORS, OFFICERS, EMPLOYEES, REPRESENTATIVES, PREDECESSORS, SUCCESSORS, OR ASSIGNS, INCLUDING BUT NOT LIMITED TO ANY DISPUTE OR CLAIM THAT RELATES IN ANY WAY TO ANY PRODUCT OR SERVICE SOLD OR DISTRIBUTED BY FURNITURE.COM, TO ANY TRANSACTION WITH FURNITURE.COM, TO ANY WARRANTY, TO THE TERMS AND CONDITIONS OF SALE, TO THE FINANCING OF ANY PURCHASE FROM FURNITURE.COM, TO THE COLLECTION OR STORAGE OF PERSONAL INFORMATION, OR TO THE TERMS OF USE, INCLUDING DISPUTES OR CLAIMS UNDER FEDERAL OR STATE STATUTES OR TORT LAW ("DISPUTE") MUST BE RESOLVED EXCLUSIVELY THROUGH FINAL AND BINDING ARBITRATION, AND NOT BY A COURT OR JURY, EXCEPT THAT YOU OR FURNITURE.COM MAY ASSERT CLAIMS IN SMALL CLAIMS COURT IF THE CLAIMS QUALIFY FOR SMALL CLAIMS COURT AND THE MATTER PROCEEDS ONLY ON AN INDIVIDUAL (NOT A CLASS OR REPRESENTATIVE) BASIS.
Furniture.com Privacy Notice
Effective July 16th 2025
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- Contact information, such as your name, telephone number, and postal and email address;
- Personal characteristics, such as your age and birthdate;
- Account information, such as login information, account preferences and other account details;
- Payment information, such as name, billing and delivery address and payment card details, including card number, expiration date, and security code, which may be collected and stored by us or our third-party payment processors and which we may transmit to certain other third-parties, including fraud-detection services;
- Device information, as described in the Automated Data Collection section below;
- Information about the products or services purchased, requested, obtained, interacted with, searched, browsed, or considered, such as order history, preferences or tendencies; and
- Any other information you submit through our Site or interactions with us, such as through forms, surveys, registration pages, emails, calls, comments, photo uploads, reviews, customer support tools and other features on the Site.
- Device and Browser Information, such as your device IP address, general location information, unique device identifiers, device type and model, device characteristics and settings, browser and other app information (such as browser type, settings and characteristics), operating system information (such as type and version), network connection type, language and country preferences, and other device and application details.
- Information about your interactions with our Site, such as pages visited, links clicked, features used, referring or exit URLs, dates and times of access, session information, clickstream and page-scroll data, and other information about your interactions with our Site.
- Provide our products and services and those of our Site retail participants, and manage your accounts and profile;
- Process and fulfill transactions in connection with our Site retail participants’ products and services;
- Communicate with you (including sending you offers and other communications about our products and services and those of our Site retail participants), respond to inquiries and offer customer support;
- Personalize your experience with our Site or our Site retail participants’ websites or apps;
- Advertise and market our products and services or those of our Site retail participants;
- Administer participation in surveys, sweepstakes, promotions or other programs;
- Perform analytics and market, trend or statistical research;
- Compile, anonymize or aggregate personal information for our business purposes;
- Operate, evaluate and improve our business (including developing new products and services; improving and analyzing our products and services; managing our communications; and performing accounting, auditing and other internal functions);
- Maintain and enhance the safety and security of our products and services, prevent misuse and troubleshoot technical issues;
- Verify your identity and protect against fraud and other criminal activity, claims and other liabilities; and
- Exercise our rights and remedies and defend against legal claims; and
- Comply with and enforce applicable legal requirements, relevant industry standards and our policies, including our Terms of Use.
- Affiliated Entities: We share personal information with our affiliates for the purposes described in this Privacy Notice.
- Our Participants: We may share your personal information with our Site retail participants and joint marketing partners. Because the Site is intended to make available products and services of third-party retailers, when requesting to purchase a product or obtain information about a third-party retailer, you are intentionally disclosing your personal information or interacting with the relevant Site retail participant.
- Service Providers: We also may share the information we obtain about you with third-party vendors and other entities to perform services on our behalf, such as providers of technology, communications, fraud prevention, security, advertising, marketing, analytics, and other services.
- Social Networks: We may share your personal information with social media platforms if you use those services to connect with us through the features on our Site.
- Business Transfers: We reserve the right to transfer any personal information we have about you in the event we sell or transfer all or a portion of our business or assets (including in the event of a merger, acquisition, joint venture, reorganization, divestiture, dissolution or liquidation).
- Others: We may disclose personal information (1) if we are required to do so by law or legal process, such as a court order or subpoena; (2) in response to requests by government agencies, such as law enforcement authorities; (3) to establish, exercise or defend our legal rights; (4) when we believe disclosure is necessary or appropriate to prevent physical or other harm or financial loss; (5) in connection with an investigation of suspected or actual illegal activity or (6) otherwise with your consent or as directed by your representative.
- Identifiers: identifiers such as a real name, alias, postal address, unique personal identifier (such as a device identifier; cookies, beacons, pixel tags, mobile ad identifiers, and similar technology; customer number, unique pseudonym, or user alias; telephone number and other forms of persistent or probabilistic identifiers), online identifier, IP address, email address, account name, and other similar identifiers
- Additional Data Subject to Cal. Civ. Code § 1798.80: credit card number, debit card number and other financial information
- Protected Classifications: characteristics of protected classifications under California or federal law, such as age and gender
- Commercial Information: commercial information, including records of personal property, products or services purchased, obtained, or considered, and other purchasing or consuming histories or tendencies
- Online Activity: Internet and other electronic network activity information, such as browsing history, search history, and information regarding your interaction with websites, applications or advertisements
- Geolocation Data
- Sensory Information: audio, electronic, visual, and similar information
- Employment Information: professional or employment-related information
- Inferences: inferences drawn from any of the information identified above to create a profile about you reflecting your preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.
- Performing services, including maintaining or servicing accounts, providing customer service, processing or fulfilling orders and transactions, verifying customer information, processing payments, providing financing, providing analytics services, providing storage, or providing similar services;
- Providing advertising and marketing services;
- Auditing related to counting ad impressions to unique visitors, verifying positioning and quality of ad impressions, and auditing compliance;
- Short-term, transient use, such as nonpersonalized advertising shown as part of your current interaction with us;
- Helping to ensure security and integrity;
- Undertaking activities to verify or maintain the quality or safety of our services or devices and to improve, upgrade, or enhance them;
- Debugging to identify and repair errors;
- Undertaking internal research for technological development and demonstration; and
- Managing our relationships with current or prospective partners, vendors and other business partners.
- Directly from you, such as when you contact us
- Your devices, such as when you use our Site
- Others who use our Site or services, such as your family, friends or employer
- Our affiliates and subsidiaries
- Service providers, contractors and other vendors who provide services on our behalf
- Our joint marketing, Site retail participants and other business partners
- Online advertising services
- Data analytics providers
- Internet service providers (“ISPs”)
- Operating systems and platforms
- Social networks
- Identifiers
- Commercial Information
- Online Activity
- Inferences
Category of Personal Information | Categories of Third Parties | |
Identifiers |
| |
Additional Data Subject to Cal. Civ. Code § 1798.80 |
| |
Protected Classifications |
| |
Commercial Information |
| |
Online Activity |
| |
Geolocation Data |
| |
Sensory Information |
| |
Employment Information |
| |
Inferences |
|
- Access: You have the right to request, twice in a 12-month period, that we disclose to you the personal information we have collected, used, disclosed, and sold or shared about you.
- Correction: You have the right to request that we correct the personal information we maintain about you, if that information is inaccurate.
- Deletion: You have the right to request that we delete certain personal information we have collected from you.
- Opt-Out of Sale or Sharing: You have the right to opt-out of the sale of your personal information or the sharing of your personal information for cross-context behavioral advertising purposes.
- Shine the Light Request: You also may have the right to request that we provide you with (a) a list of certain categories of personal information we have disclosed to third parties for their direct marketing purposes during the immediately preceding calendar year and (b) the identity of those third parties.
Effective April 14th 2023 to July 16th 2025
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- Contact information, such as your name, telephone number, and postal and email address;
- Personal characteristics, such as your age and birthdate;
- Account information, such as login information, account preferences and other account details;
- Payment information, such as name, billing and delivery address and payment card details, including card number, expiration date, and security code, which may be collected and stored by us or our third-party payment processors and which we may transmit to certain other third-parties, including fraud-detection services;
- Device information, as described in the Automated Data Collection section below;
- Information about the products or services purchased, requested, obtained, interacted with, searched, browsed, or considered, such as order history, preferences or tendencies; and
- Any other information you submit through our Site or interactions with us, such as through forms, surveys, registration pages, emails, calls, comments, photo uploads, reviews, customer support tools and other features on the Site.
- Device and Browser Information, such as your device IP address, general location information, unique device identifiers, device type and model, device characteristics and settings, browser and other app information (such as browser type, settings and characteristics), operating system information (such as type and version), network connection type, language and country preferences, and other device and application details.
- Information about your interactions with our Site, such as pages visited, links clicked, features used, referring or exit URLs, dates and times of access, session information, clickstream and page-scroll data, and other information about your interactions with our Site.
- Provide our products and services and those of our Site retail participants, and manage your accounts and profile;
- Process and fulfill transactions in connection with our Site retail participants’ products and services;
- Communicate with you (including sending you offers and other communications about our products and services and those of our Site retail participants), respond to inquiries and offer customer support;
- Personalize your experience with our Site or our Site retail participants’ websites or apps;
- Advertise and market our products and services or those of our Site retail participants;
- Administer participation in surveys, sweepstakes, promotions or other programs;
- Perform analytics and market, trend or statistical research;
- Compile, anonymize or aggregate personal information for our business purposes;
- Operate, evaluate and improve our business (including developing new products and services; improving and analyzing our products and services; managing our communications; and performing accounting, auditing and other internal functions);
- Maintain and enhance the safety and security of our products and services, prevent misuse and troubleshoot technical issues;
- Verify your identity and protect against fraud and other criminal activity, claims and other liabilities; and
- Exercise our rights and remedies and defend against legal claims; and
- Comply with and enforce applicable legal requirements, relevant industry standards and our policies, including our Terms of Use.
- Affiliated Entities: We share personal information with our affiliates for the purposes described in this Privacy Policy.
- Our Participants: We may share your personal information with our Site retail participants and joint marketing partners. Because the Site is intended to make available products and services of third-party retailers, when requesting to purchase a product or obtain information about a third-party retailer, you are intentionally disclosing your personal information or interacting with the relevant Site retail participant.
- Service Providers: We also may share the information we obtain about you with third-party vendors and other entities to perform services on our behalf, such as providers of technology, communications, fraud prevention, security, advertising, marketing, analytics, and other services.
- Social Networks: We may share your personal information with social media platforms if you use those services to connect with us through the features on our Site.
- Business Transfers: We reserve the right to transfer any personal information we have about you in the event we sell or transfer all or a portion of our business or assets (including in the event of a merger, acquisition, joint venture, reorganization, divestiture, dissolution or liquidation).
- Others: We may disclose personal information (1) if we are required to do so by law or legal process, such as a court order or subpoena; (2) in response to requests by government agencies, such as law enforcement authorities; (3) to establish, exercise or defend our legal rights; (4) when we believe disclosure is necessary or appropriate to prevent physical or other harm or financial loss; (5) in connection with an investigation of suspected or actual illegal activity or (6) otherwise with your consent or as directed by your representative.
- Identifiers: identifiers such as a real name, alias, postal address, unique personal identifier (such as a device identifier; cookies, beacons, pixel tags, mobile ad identifiers, and similar technology; customer number, unique pseudonym, or user alias; telephone number and other forms of persistent or probabilistic identifiers), online identifier, IP address, email address, account name, and other similar identifiers
- Additional Data Subject to Cal. Civ. Code § 1798.80: credit card number, debit card number and other financial information
- Protected Classifications: characteristics of protected classifications under California or federal law, such as age and gender
- Commercial Information: commercial information, including records of personal property, products or services purchased, obtained, or considered, and other purchasing or consuming histories or tendencies
- Online Activity: Internet and other electronic network activity information, such as browsing history, search history, and information regarding your interaction with websites, applications or advertisements
- Geolocation Data
- Sensory Information: audio, electronic, visual, and similar information
- Employment Information: professional or employment-related information
- Inferences: inferences drawn from any of the information identified above to create a profile about you reflecting your preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.
- Performing services, including maintaining or servicing accounts, providing customer service, processing or fulfilling orders and transactions, verifying customer information, processing payments, providing financing, providing analytics services, providing storage, or providing similar services;
- Providing advertising and marketing services;
- Auditing related to counting ad impressions to unique visitors, verifying positioning and quality of ad impressions, and auditing compliance;
- Short-term, transient use, such as nonpersonalized advertising shown as part of your current interaction with us;
- Helping to ensure security and integrity;
- Undertaking activities to verify or maintain the quality or safety of our services or devices and to improve, upgrade, or enhance them;
- Debugging to identify and repair errors;
- Undertaking internal research for technological development and demonstration; and
- Managing our relationships with current or prospective partners, vendors and other business partners.
- Directly from you, such as when you contact us
- Your devices, such as when you use our Site
- Others who use our Site or services, such as your family, friends or employer
- Our affiliates and subsidiaries
- Service providers, contractors and other vendors who provide services on our behalf
- Our joint marketing, Site retail participants and other business partners
- Online advertising services
- Data analytics providers
- Internet service providers (“ISPs”)
- Operating systems and platforms
- Social networks
- Identifiers
- Commercial Information
- Online Activity
- Inferences
Category of Personal Information | Categories of Third Parties | |
Identifiers |
| |
Additional Data Subject to Cal. Civ. Code § 1798.80 |
| |
Protected Classifications |
| |
Commercial Information |
| |
Online Activity |
| |
Geolocation Data |
| |
Sensory Information |
| |
Employment Information |
| |
Inferences |
|
- Access: You have the right to request, twice in a 12-month period, that we disclose to you the personal information we have collected, used, disclosed, and sold or shared about you.
- Correction: You have the right to request that we correct the personal information we maintain about you, if that information is inaccurate.
- Deletion: You have the right to request that we delete certain personal information we have collected from you.
- Opt-Out of Sale or Sharing: You have the right to opt-out of the sale of your personal information or the sharing of your personal information for cross-context behavioral advertising purposes.
- Shine the Light Request: You also may have the right to request that we provide you with (a) a list of certain categories of personal information we have disclosed to third parties for their direct marketing purposes during the immediately preceding calendar year and (b) the identity of those third parties.
Effective November 7th 2022 to April 14th 2023
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Furniture.com America LLC: U.S. Online Privacy Notice
Last Updated: November 7, 2022
Furniture.com America LLC and its affiliates (collectively, "Furniture.com") respect your concerns about privacy. This U.S. Online Privacy Notice applies to our use of personal information that we may collect via the websites and mobile and other applications that link to this notice (collectively, the "Sites"). Furniture.com
This U.S. Online Privacy Notice describes the types of personal information we obtain about consumers through the Sites, how we may use the information, with whom we may share it, and the choices available regarding our use of the information. The notice also describes the measures we take to safeguard the personal information and how individuals can contact us about our privacy practices.
Information We Collect
Information We Obtain About You
We obtain certain personal information in connection with the products and services we provide. The types of personal information we obtain include:
- Contact information, such as your name, email and postal address, and telephone number;
- account information, such as online password and other log-in details used to access the Sites;
- payment information, such as name, billing and delivery address and payment card details, including card number, expiration date and security code, which is collected and stored by us and by our third- party payment processor and which we transmit to certain other third parties, including companies that evaluate fraud and fraudulent transactions;
- geolocation information (on our app), and other general location information;
- information about the products or services you purchased, requested, obtained or considered, including your online order history, and your service or parts requests,
- in connection with our careers pages, information about your education, work and military history, legal work eligibility status, and other information relevant to specific jobs for which you may apply; and
- other personal information contained in content you submit to us, such as through our "Contact Us" feature or customer support tools (such as the live chat feature or Customer Care Account) on our Sites.
Through the Sites and in our stores, you may apply for financing or other methods of paying for your Furniture.com purchase. These financing options and other payment methods are provided by third parties, which have separate privacy policies that govern the use of personal information collected by them.
Information We Obtain by Automated Means
When you interact with our products and services, we, our partners, our advertisers, and third party advertising networks obtain certain information by automated means, such as cookies, web server logs, web beacons, session replay software, scripts, tracking software and other technologies. A "cookie" is a text file that websites send to a visitor's computer or other Internet- connected device to uniquely identify the visitor's browser or to store information or settings in the browser. A "web beacon," also known as an Internet tag, pixel tag or clear GIF, links web pages to web servers and their cookies and may be used to transmit information collected through cookies back to a web server. “Session replay software” tracks a visitor’s activities on websites, including keyboard strokes, page scrolling, and mouse/pointer locations, movements, and clicks.
We may use these automated technologies to collect information about your equipment, browsing actions, and usage patterns. The information we obtain in this manner may include your device IP address, identifiers associated with your devices, types of devices connected to our services, web browser characteristics, device characteristics, language preferences, referring/exit pages, clickstream and page-scroll data and other information about your interactions with our Sites, and dates and times of website visits. These technologies help us (1) remember your information so you will not have to re-enter it; (2) track and understand how you use and interact with our products and services; (3) tailor the Sites around your preferences; (4) measure the usability of our Sites and the effectiveness of our communications; (5) provide customer support, and (6) otherwise manage and enhance our Sites.
Your browser may tell you how to be notified when you receive certain types of cookies or how to restrict or disable certain types of cookies. Please note, however, that without cookies you may not be able to use and enjoy all of the features of our Sites. For mobile devices, you can manage how your device and browser share certain device data by adjusting the privacy and security settings on your mobile device.
How We Use the Information We Collect
We may use the information we obtain about you to:
- Provide our products and services (including delivery, repairs, and customer service) to you;
- provide technical support;
- establish and manage your Furniture.com account and profile;
- process and fulfill claims and orders in connection with our products and services and keep you informed about the status of your order;
- notify you about contests and promotional events, administer your participation in these contests and events, and notify you in the event you are a winner;
- administer your participation in surveys and market research; personalize your experience with our Sites;
- communicate with you and provide customer support (such as by email, text, call and in other ways);
- send you offers or other marketing or promotional materials on behalf of Furniture.com;
- perform analytics (including market and consumer research, trend analysis and financial analysis);
- operate, evaluate, develop, manage and improve our business (including operating, administering, analyzing and improving our products and services; developing new products and services; managing and evaluating the effectiveness of our communications; performing accounting, auditing, billing reconciliation and collection activities and other internal functions);
- contact you to conduct surveys or market or advertise to you;
- protect against, identify and prevent fraud and other criminal activity, claims and other liabilities; and
- comply with and enforce applicable legal requirements, relevant industry standards and policies, including this U.S. Online Privacy Notice and our Terms of Use and Terms of Sale.
We also may use the information we collect about you in other ways for which we provide specific notice at the time of collection and obtain your consent if required by applicable law.
Third-Party Analytics Services
We use third-party web analytics services on our Sites, such as Google Analytics. The service providers that administer these services use automated technologies to collect data (such as IP addresses, cookies and other device identifiers) to evaluate use of our Sites. To learn more about Google Analytics and how to opt out, please visit https://policies.google.com/privacy.
Online Tracking and Interest-Based Advertising
On our Sites, we and our partners may collect information about your online activities to identify you and provide you with advertising about products and services tailored to your interests. You may see our ads on other websites or mobile apps or receive our ads by mail because we participate in advertising networks (such as Google AdWords and Google AdSense) and other partnerships. We use ad networks and other partners that allow us to target our messaging to users considering demographic data, users' inferred interests and browsing context. These advertising partners track users' online activities over time by collecting information through automated means, including through the use of cookies, web server logs, web beacons and other similar technologies. These partners use this information to show ads that may be tailored to individuals' interests, to track users' browsers or devices across multiple websites, and to build a profile of users' online browsing activities and contact information. The information our advertising partners may collect includes data about users' visits to websites that participate in the relevant ad networks, such as the pages or ads viewed and the actions taken on the websites. This data collection takes place both on our websites and on third-party websites that participate in the ad networks or partners’ programs. This process also helps us track the effectiveness of our marketing efforts.
Our Sites are not designed to respond to "do not track" signals received from browsers. To learn how to opt out of interest-based advertising please visit Digital Advertising Alliance opt out and Network Advertising Initiative opt out.
Information Sharing
We do not sell or otherwise share personal information we collect about you except as described in this U.S. Online Privacy Notice. We may share your personal information with our (1) affiliates and subsidiaries and (2) service providers who perform services on our behalf, such as order fulfillment and delivery, fraud prevention, marketing and payment card processing and other service providers that provide financing for Furntiure.com purchases. In addition, we may share information we collect on our Sites about you with other third parties for those parties' own purposes that are not marketing-related, such as for fraud prevention or security services, to build or improve the quality of the services they provide to us, or to help protect against illegal activity.
We also may disclose information about you (1) if we are required to do so by law or legal process (such as a court order or subpoena); (2) in response to requests by government agencies, such as law enforcement authorities; (3) to establish, exercise or defend our legal rights; (4) when we believe disclosure is necessary or appropriate to prevent physical or other harm or financial loss; (5) in connection with an investigation of suspected or actual illegal activity; or (6) otherwise with your consent.
We reserve the right to transfer any information we have about you in the event we sell or transfer all or a portion of our business or assets (including in the event of a merger, acquisition, joint venture, reorganization, divestiture, dissolution or liquidation).
Your Choices
We offer you certain choices in connection with the personal information we obtain about you. To update your preferences, stop receiving emails, or submit a request, please contact us as specified in the How to Contact Us section of this U.S. Online Privacy Notice.
Other Online Services and Third-Party Features
Our Sites may provide links to other online services for your convenience and information, and may include third-party features such as apps, tools, payment services, widgets and plug-ins (e.g., Facebook, Twitter, Pinterest, YouTube or Instagram buttons). These online services and third-party features may operate independently from us. The privacy practices of the relevant third parties, including details on the information they may collect about you, is subject to the privacy statements of these parties, which we strongly suggest you review. To the extent any linked online services or third-party features are not owned or controlled by us, Furniture.com is not responsible for these third parties' information practices.
How We Protect Personal Information
We maintain administrative, technical and physical safeguards designed to protect personal information against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use.
Children's Personal Information
The Sites are directed toward a general audience and is not directed to children under 13 years of age. Furniture.com does not knowingly collect or use information from children under 13 obtained through the Sites. If we become aware that we have collected personal information from a child under the age of 13, we will promptly delete the information from our records. If you believe that a child under the age of 13 may have provided us with personal information, please contact us as specified in the How To Contact Us section of this U.S. Online Privacy Notice.
Updates to Our U.S. Online Privacy Notice
This U.S. Online Privacy Notice may be updated periodically and without prior notice to you to reflect changes in our personal information practices. We will post a notice on our Sites to notify you of significant changes to our U.S. Online Privacy Notice and indicate at the top of the notice when it was most recently updated.
How to Contact Us
If you have any questions or concerns regarding this U.S. Online Privacy Notice, you may email us at legalnotices@furniture.com or call us at 1-888-709-5380. You may also write to us at:
Furniture.com America LLC
Attn: Legal
11540 Highway 92 East
Seffner, Florida 33584
Effective August 31st 2022 to November 7th 2022
DownloadTable of Contents
Furniture.com America LLC: U.S. Online Privacy Notice
Last Updated: August 31, 2022
Furniture.com America LLC and its affiliates (collectively, "Furniture.com") respect your concerns about privacy. This U.S. Online Privacy Notice applies to our use of personal information that we may collect via the websites and mobile and other applications that link to this notice (collectively, the "Sites"). Furniture.com
This U.S. Online Privacy Notice describes the types of personal information we obtain about consumers through the Sites, how we may use the information, with whom we may share it, and the choices available regarding our use of the information. The notice also describes the measures we take to safeguard the personal information and how individuals can contact us about our privacy practices.
Information We Collect
Information We Obtain About You
We obtain certain personal information in connection with the products and services we provide. The types of personal information we obtain include:
- Contact information, such as your name, email and postal address, and telephone number;
- account information, such as online password and other log-in details used to access the Sites;
- payment information, such as name, billing and delivery address and payment card details, including card number, expiration date and security code, which is collected and stored by us and by our third- party payment processor and which we transmit to certain other third parties, including companies that evaluate fraud and fraudulent transactions;
- geolocation information (on our app), and other general location information;
- information about the products or services you purchased, requested, obtained or considered, including your online order history, and your service or parts requests,
- in connection with our careers pages, information about your education, work and military history, legal work eligibility status, and other information relevant to specific jobs for which you may apply; and
- other personal information contained in content you submit to us, such as through our "Contact Us" feature or customer support tools (such as the live chat feature or Customer Care Account) on our Sites.
Through the Sites and in our stores, you may apply for financing or other methods of paying for your Furniture.com purchase. These financing options and other payment methods are provided by third parties, which have separate privacy policies that govern the use of personal information collected by them.
Information We Obtain by Automated Means
When you interact with our products and services, we, our partners, our advertisers, and third party advertising networks obtain certain information by automated means, such as cookies, web server logs, web beacons, session replay software, scripts, tracking software and other technologies. A "cookie" is a text file that websites send to a visitor's computer or other Internet- connected device to uniquely identify the visitor's browser or to store information or settings in the browser. A "web beacon," also known as an Internet tag, pixel tag or clear GIF, links web pages to web servers and their cookies and may be used to transmit information collected through cookies back to a web server. “Session replay software” tracks a visitor’s activities on websites, including keyboard strokes, page scrolling, and mouse/pointer locations, movements, and clicks.
We may use these automated technologies to collect information about your equipment, browsing actions, and usage patterns. The information we obtain in this manner may include your device IP address, identifiers associated with your devices, types of devices connected to our services, web browser characteristics, device characteristics, language preferences, referring/exit pages, clickstream and page-scroll data and other information about your interactions with our Sites, and dates and times of website visits. These technologies help us (1) remember your information so you will not have to re-enter it; (2) track and understand how you use and interact with our products and services; (3) tailor the Sites around your preferences; (4) measure the usability of our Sites and the effectiveness of our communications; (5) provide customer support, and (6) otherwise manage and enhance our Sites.
Your browser may tell you how to be notified when you receive certain types of cookies or how to restrict or disable certain types of cookies. Please note, however, that without cookies you may not be able to use and enjoy all of the features of our Sites. For mobile devices, you can manage how your device and browser share certain device data by adjusting the privacy and security settings on your mobile device.
How We Use the Information We Collect
We may use the information we obtain about you to:
- Provide our products and services (including delivery, repairs, and customer service) to you;
- provide technical support;
- establish and manage your Furniture.com account and profile;
- process and fulfill claims and orders in connection with our products and services and keep you informed about the status of your order;
- notify you about contests and promotional events, administer your participation in these contests and events, and notify you in the event you are a winner;
- administer your participation in surveys and market research; personalize your experience with our Sites;
- communicate with you and provide customer support (such as by email, text, call and in other ways);
- send you offers or other marketing or promotional materials on behalf of Furniture.com;
- perform analytics (including market and consumer research, trend analysis and financial analysis);
- operate, evaluate, develop, manage and improve our business (including operating, administering, analyzing and improving our products and services; developing new products and services; managing and evaluating the effectiveness of our communications; performing accounting, auditing, billing reconciliation and collection activities and other internal functions);
- contact you to conduct surveys or market or advertise to you;
- protect against, identify and prevent fraud and other criminal activity, claims and other liabilities; and
- comply with and enforce applicable legal requirements, relevant industry standards and policies, including this U.S. Online Privacy Notice and our Terms of Use and Terms of Sale.
We also may use the information we collect about you in other ways for which we provide specific notice at the time of collection and obtain your consent if required by applicable law.
Third-Party Analytics Services
We use third-party web analytics services on our Sites, such as Google Analytics. The service providers that administer these services use automated technologies to collect data (such as IP addresses, cookies and other device identifiers) to evaluate use of our Sites. To learn more about Google Analytics and how to opt out, please visit https://policies.google.com/privacy.
Online Tracking and Interest-Based Advertising
On our Sites, we and our partners may collect information about your online activities to identify you and provide you with advertising about products and services tailored to your interests. You may see our ads on other websites or mobile apps or receive our ads by mail because we participate in advertising networks (such as Google AdWords and Google AdSense) and other partnerships. We use ad networks and other partners that allow us to target our messaging to users considering demographic data, users' inferred interests and browsing context. These advertising partners track users' online activities over time by collecting information through automated means, including through the use of cookies, web server logs, web beacons and other similar technologies. These partners use this information to show ads that may be tailored to individuals' interests, to track users' browsers or devices across multiple websites, and to build a profile of users' online browsing activities and contact information. The information our advertising partners may collect includes data about users' visits to websites that participate in the relevant ad networks, such as the pages or ads viewed and the actions taken on the websites. This data collection takes place both on our websites and on third-party websites that participate in the ad networks or partners’ programs. This process also helps us track the effectiveness of our marketing efforts.
Our Sites are not designed to respond to "do not track" signals received from browsers. To learn how to opt out of interest-based advertising please visit Digital Advertising Alliance opt out and Network Advertising Initiative opt out.
Information Sharing
We do not sell or otherwise share personal information we collect about you except as described in this U.S. Online Privacy Notice. We may share your personal information with our (1) affiliates and subsidiaries and (2) service providers who perform services on our behalf, such as order fulfillment and delivery, fraud prevention, marketing and payment card processing and other service providers that provide financing for Furntiure.com purchases. In addition, we may share information we collect on our Sites about you with other third parties for those parties' own purposes.
We also may disclose information about you (1) if we are required to do so by law or legal process (such as a court order or subpoena); (2) in response to requests by government agencies, such as law enforcement authorities; (3) to establish, exercise or defend our legal rights; (4) when we believe disclosure is necessary or appropriate to prevent physical or other harm or financial loss; (5) in connection with an investigation of suspected or actual illegal activity; or (6) otherwise with your consent.
We reserve the right to transfer any information we have about you in the event we sell or transfer all or a portion of our business or assets (including in the event of a merger, acquisition, joint venture, reorganization, divestiture, dissolution or liquidation).
Your Choices
We offer you certain choices in connection with the personal information we obtain about you. To update your preferences, stop receiving emails, or submit a request, please contact us as specified in the How to Contact Us section of this U.S. Online Privacy Notice.
Other Online Services and Third-Party Features
Our Sites may provide links to other online services for your convenience and information, and may include third-party features such as apps, tools, payment services, widgets and plug-ins (e.g., Facebook, Twitter, Pinterest, YouTube or Instagram buttons). These online services and third-party features may operate independently from us. The privacy practices of the relevant third parties, including details on the information they may collect about you, is subject to the privacy statements of these parties, which we strongly suggest you review. To the extent any linked online services or third-party features are not owned or controlled by us, Furniture.com is not responsible for these third parties' information practices.
How We Protect Personal Information
We maintain administrative, technical and physical safeguards designed to protect personal information against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use.
Children's Personal Information
The Sites are directed toward a general audience and is not directed to children under 13 years of age. Furniture.com does not knowingly collect or use information from children under 13 obtained through the Sites. If we become aware that we have collected personal information from a child under the age of 13, we will promptly delete the information from our records. If you believe that a child under the age of 13 may have provided us with personal information, please contact us as specified in the How To Contact Us section of this U.S. Online Privacy Notice.
Updates to Our U.S. Online Privacy Notice
This U.S. Online Privacy Notice may be updated periodically and without prior notice to you to reflect changes in our personal information practices. We will post a notice on our Sites to notify you of significant changes to our U.S. Online Privacy Notice and indicate at the top of the notice when it was most recently updated.
How to Contact Us
If you have any questions or concerns regarding this U.S. Online Privacy Notice, you may email us at legalnotices@furniture.com or call us at 1-888-709-5380. You may also write to us at:
Furniture.com America LLC
Attn: Legal
11540 Highway 92 East
Seffner, Florida 33584
Effective May 6th 2022 to August 31st 2022
DownloadTable of Contents
Furniture.com America LLC: U.S. Online Privacy Notice
Last Updated: May 6, 2022
Furniture.com America LLC and its affiliates (collectively, "Furniture.com") respect your concerns about privacy. This U.S. Online Privacy Notice applies to our use of personal information that we may collect via the websites and mobile and other applications that link to this notice (collectively, the "Sites"). Furniture.com
This U.S. Online Privacy Notice describes the types of personal information we obtain about consumers through the Sites, how we may use the information, with whom we may share it, and the choices available regarding our use of the information. The notice also describes the measures we take to safeguard the personal information and how individuals can contact us about our privacy practices.
Information We Collect
Information We Obtain About You
We obtain certain personal information in connection with the products and services we provide. The types of personal information we obtain include:
- Contact information, such as your name, email and postal address, and telephone number;
- account information, such as online password and other log-in details used to access the Sites;
- payment information, such as name, billing and delivery address and payment card details, including card number, expiration date and security code, which is collected and stored by us and by our third- party payment processor and which we transmit to certain other third parties, including companies that evaluate fraud and fraudulent transactions;
- geolocation information (on our app), and other general location information;
- information about the products or services you purchased, requested, obtained or considered, including your online order history, and your service or parts requests,
- in connection with our careers pages, information about your education, work and military history, legal work eligibility status, and other information relevant to specific jobs for which you may apply; and
- other personal information contained in content you submit to us, such as through our "Contact Us" feature or customer support tools (such as the live chat feature or Customer Care Account) on our Sites.
Through the Sites and in our stores, you may apply for financing or other methods of paying for your Furniture.com purchase. These financing options and other payment methods are provided by third parties, which have separate privacy policies that govern the use of personal information collected by them.
Information We Obtain by Automated Means
When you interact with our products and services, we, our partners, our advertisers, and third party advertising networks obtain certain information by automated means, such as cookies, web server logs, web beacons, session replay software, scripts, tracking software and other technologies. A "cookie" is a text file that websites send to a visitor's computer or other Internet- connected device to uniquely identify the visitor's browser or to store information or settings in the browser. A "web beacon," also known as an Internet tag, pixel tag or clear GIF, links web pages to web servers and their cookies and may be used to transmit information collected through cookies back to a web server. “Session replay software” tracks a visitor’s activities on websites, including keyboard strokes, page scrolling, and mouse/pointer locations, movements, and clicks.
We may use these automated technologies to collect information about your equipment, browsing actions, and usage patterns. The information we obtain in this manner may include your device IP address, identifiers associated with your devices, types of devices connected to our services, web browser characteristics, device characteristics, language preferences, referring/exit pages, clickstream and page-scroll data and other information about your interactions with our Sites, and dates and times of website visits. These technologies help us (1) remember your information so you will not have to re-enter it; (2) track and understand how you use and interact with our products and services; (3) tailor the Sites around your preferences; (4) measure the usability of our Sites and the effectiveness of our communications; (5) provide customer support, and (6) otherwise manage and enhance our Sites.
Your browser may tell you how to be notified when you receive certain types of cookies or how to restrict or disable certain types of cookies. Please note, however, that without cookies you may not be able to use and enjoy all of the features of our Sites. For mobile devices, you can manage how your device and browser share certain device data by adjusting the privacy and security settings on your mobile device.
How We Use the Information We Collect
We may use the information we obtain about you to:
- Provide our products and services (including delivery, repairs, and customer service) to you;
- provide technical support;
- establish and manage your Furniture.com account and profile;
- process and fulfill claims and orders in connection with our products and services and keep you informed about the status of your order;
- notify you about contests and promotional events, administer your participation in these contests and events, and notify you in the event you are a winner;
- administer your participation in surveys and market research; personalize your experience with our Sites;
- communicate with you and provide customer support (such as by email, text, call and in other ways);
- send you offers or other marketing or promotional materials on behalf of Furniture.com;
- perform analytics (including market and consumer research, trend analysis and financial analysis);
- operate, evaluate, develop, manage and improve our business (including operating, administering, analyzing and improving our products and services; developing new products and services; managing and evaluating the effectiveness of our communications; performing accounting, auditing, billing reconciliation and collection activities and other internal functions);
- contact you to conduct surveys or market or advertise to you;
- protect against, identify and prevent fraud and other criminal activity, claims and other liabilities; and
- comply with and enforce applicable legal requirements, relevant industry standards and policies, including this U.S. Online Privacy Notice and our Terms of Use and Terms of Sale.
We also may use the information we collect about you in other ways for which we provide specific notice at the time of collection and obtain your consent if required by applicable law.
Third-Party Analytics Services
We use third-party web analytics services on our Sites, such as Google Analytics. The service providers that administer these services use automated technologies to collect data (such as IP addresses, cookies and other device identifiers) to evaluate use of our Sites. To learn more about Google Analytics and how to opt out, please visit https://policies.google.com/privacy.
Online Tracking and Interest-Based Advertising
On our Sites, we and our partners may collect information about your online activities to identify you and provide you with advertising about products and services tailored to your interests. You may see our ads on other websites or mobile apps or receive our ads by mail because we participate in advertising networks (such as Google AdWords and Google AdSense) and other partnerships. We use ad networks and other partners that allow us to target our messaging to users considering demographic data, users' inferred interests and browsing context. These advertising partners track users' online activities over time by collecting information through automated means, including through the use of cookies, web server logs, web beacons and other similar technologies. These partners use this information to show ads that may be tailored to individuals' interests, to track users' browsers or devices across multiple websites, and to build a profile of users' online browsing activities and contact information. The information our advertising partners may collect includes data about users' visits to websites that participate in the relevant ad networks, such as the pages or ads viewed and the actions taken on the websites. This data collection takes place both on our websites and on third-party websites that participate in the ad networks or partners’ programs. This process also helps us track the effectiveness of our marketing efforts.
Our Sites are not designed to respond to "do not track" signals received from browsers. To learn how to opt out of interest-based advertising please visit Digital Advertising Alliance opt out and Network Advertising Initiative opt out.
Information Sharing
We do not sell or otherwise share personal information we collect about you except as described in this U.S. Online Privacy Notice. We may share your personal information with our (1) affiliates and subsidiaries and (2) service providers who perform services on our behalf, such as order fulfillment and delivery, fraud prevention, marketing and payment card processing and other service providers that provide financing for Furntiure.com purchases. In addition, we may share information we collect on our Sites about you with other third parties for those parties' own purposes.
We also may disclose information about you (1) if we are required to do so by law or legal process (such as a court order or subpoena); (2) in response to requests by government agencies, such as law enforcement authorities; (3) to establish, exercise or defend our legal rights; (4) when we believe disclosure is necessary or appropriate to prevent physical or other harm or financial loss; (5) in connection with an investigation of suspected or actual illegal activity; or (6) otherwise with your consent.
We reserve the right to transfer any information we have about you in the event we sell or transfer all or a portion of our business or assets (including in the event of a merger, acquisition, joint venture, reorganization, divestiture, dissolution or liquidation).
Your Choices
We offer you certain choices in connection with the personal information we obtain about you. To update your preferences, stop receiving emails, or submit a request, please contact us as specified in the How to Contact Us section of this U.S. Online Privacy Notice.
Other Online Services and Third-Party Features
Our Sites may provide links to other online services for your convenience and information, and may include third-party features such as apps, tools, payment services, widgets and plug-ins (e.g., Facebook, Twitter, Pinterest, YouTube or Instagram buttons). These online services and third-party features may operate independently from us. The privacy practices of the relevant third parties, including details on the information they may collect about you, is subject to the privacy statements of these parties, which we strongly suggest you review. To the extent any linked online services or third-party features are not owned or controlled by us, Furniture.com is not responsible for these third parties' information practices.
How We Protect Personal Information
We maintain administrative, technical and physical safeguards designed to protect personal information against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use.
Children's Personal Information
The Sites are directed toward a general audience and is not directed to children under 13 years of age. Furniture.com does not knowingly collect or use information from children under 13 obtained through the Sites. If we become aware that we have collected personal information from a child under the age of 13, we will promptly delete the information from our records. If you believe that a child under the age of 13 may have provided us with personal information, please contact us as specified in the How To Contact Us section of this U.S. Online Privacy Notice.
Updates to Our U.S. Online Privacy Notice
This U.S. Online Privacy Notice may be updated periodically and without prior notice to you to reflect changes in our personal information practices. We will post a notice on our Sites to notify you of significant changes to our U.S. Online Privacy Notice and indicate at the top of the notice when it was most recently updated.
How to Contact Us
If you have any questions or concerns regarding this U.S. Online Privacy Notice, you may email us at [customerservice@furniture.com] or call us at 1-888-709-5380. You may also write to us at:
Furniture.com America LLC
Attn: Legal
11540 Highway 92 East
Seffner, Florida 33584
Effective June 5th 2020 to May 6th 2022
DownloadTable of Contents
- Information We Collect
- How We Use the Information We Collect
- Information Sharing
- Your Choices
- Other Online Services and Third-Party Features
- How We Protect Personal Information
- Updates To Our U.S. Online Privacy Notice
- How To Contact Us
Information We Obtain About You
We obtain certain personal information in connection with the products and services we provide. The types of personal information we obtain include:
- Contact information, such as your name, email and postal address, and telephone number;
- account information, such as online password and other log-in details used to access the Sites;
- payment information, such as name, billing and delivery address and payment card details, including
- card number, expiration date and security code, which is collected and stored by us and by our third- party payment processor and which we transmit to certain other third parties, including companies that evaluate fraud and fraudulent transactions;
- geolocation information (on our app), and other general location information; information about the products or services you purchased, requested, obtained or considered, including your online order history;
- in connection with our careers pages, information about your education, work and military history, legal work eligibility status, and other information relevant to specific jobs for which you may apply; and
- other personal information contained in content you submit to us, such as through our "Contact Us" feature or customer support tools (such as the live chat feature) on our Sites.
- Provide our products and services (including delivery) to you;
- provide technical support;
- establish and manage your Furniture.com account and profile;
- process and fulfill claims and orders in connection with our products and services and keep you informed about the status of your order;
- notify you about contests and promotional events, administer your participation in these contests and events, and notify you in the event you are a winner;
- administer your participation in surveys and market research;
- personalize your experience with our Sites;
- communicate with you and provide customer support (such as by email, text, call and in other ways);
- send you offers or other marketing or promotional materials on behalf of Furniture.com;
- perform analytics (including market and consumer research, trend analysis and financial analysis);
- operate, evaluate, develop, manage and improve our business (including operating, administering, analyzing and improving our products and services; developing new products and services; managing and evaluating the effectiveness of our communications; performing accounting, auditing, billing reconciliation and collection activities and other internal functions); contact you to conduct surveys or market or advertise to you;
- protect against, identify and prevent fraud and other criminal activity, claims and other liabilities; and
- comply with and enforce applicable legal requirements, relevant industry standards and policies, including this U.S. Online Privacy Notice and our Terms of Use and Terms of Sale.
P.O. Box 468431
Atlanta, GA 30338
Effective April 24th 2020 to June 5th 2020
DownloadTable of Contents
- Information We Collect
- How We Use the Information We Collect
- Information Sharing
- Your Choices
- Other Online Services and Third-Party Features
- How We Protect Personal Information
- Updates To Our U.S. Online Privacy Notice
- How To Contact Us
Information We Obtain About You
We obtain certain personal information in connection with the products and services we provide. The types of personal information we obtain include:
- Contact information, such as your name, email and postal address, and telephone number;
- account information, such as online password and other log-in details used to access the Sites;
- payment information, such as name, billing and delivery address and payment card details, including
- card number, expiration date and security code, which is collected and stored by us and by our third- party payment processor and which we transmit to certain other third parties, including companies that evaluate fraud and fraudulent transactions;
- geolocation information (on our app), and other general location information; information about the products or services you purchased, requested, obtained or considered, including your online order history;
- in connection with our careers pages, information about your education, work and military history, legal work eligibility status, and other information relevant to specific jobs for which you may apply; and
- other personal information contained in content you submit to us, such as through our "Contact Us" feature or customer support tools (such as the live chat feature) on our Sites.
- Provide our products and services (including delivery) to you;
- provide technical support;
- establish and manage your Furniture.com account and profile;
- process and fulfill claims and orders in connection with our products and services and keep you informed about the status of your order;
- notify you about contests and promotional events, administer your participation in these contests and events, and notify you in the event you are a winner;
- administer your participation in surveys and market research;
- personalize your experience with our Sites;
- communicate with you and provide customer support (such as by email, text, call and in other ways);
- send you offers or other marketing or promotional materials on behalf of Furniture.com;
- perform analytics (including market and consumer research, trend analysis and financial analysis);
- operate, evaluate, develop, manage and improve our business (including operating, administering, analyzing and improving our products and services; developing new products and services; managing and evaluating the effectiveness of our communications; performing accounting, auditing, billing reconciliation and collection activities and other internal functions); contact you to conduct surveys or market or advertise to you;
- protect against, identify and prevent fraud and other criminal activity, claims and other liabilities; and
- comply with and enforce applicable legal requirements, relevant industry standards and policies, including this U.S. Online Privacy Notice and our Terms of Use and Terms of Sale.
P.O. Box 468431
Atlanta, GA 30338
Furniture.com Terms of Service
Effective June 24th 2025
DownloadTable of Contents
Posted June 24, 2025
These “Terms of Service” are between Furniture.com America LLC (“FdC”) and the “Participant” listed in the “Order Form,” and together with any Order Forms between the Parties, comprise the “Agreement,” which is made as of the “Effective Date,” listed on the first Order Form. FdC operates the platform “furniture.com” (including the website furniture.com and any mobile apps) (“FdC Site”), through which FdC, among other things, promotes, aggregates,facilitates sales of, and advertises home furnishing products and services of participants, including products of FdC affiliates (“FdC Products”). Participant operates one or more “Participant Sites” through which Participant promotes, advertises, and offers for sale home furnishing products and services (“Participant Products”). The FdC Site and the Participant Site are individually a “Site” and collectively the “Sites.” This Agreement contemplates connections between the Sites, such as hyperlinks on the FdC Site to the Participant Site, as well as connections between FdC and Participant’s System.
1. License grant.
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- Participant grants and will provide to FdC a nonexclusive, royalty-free, fully paid-up “License” extending for the Term and in the United States and its territories the following “Participant Licensed Items”: (a)hyperlinks to permit the FdC Site to link to the Participant Site (“Participant Links”); (b)information about Participant Products, Participant’s brand, Participant’s Site, and Participant’s retail store locations, delivery information, intellectual property, copyrights, trademarks, service marks, trade dress, copy, text, photographs, videos, brands, logos, slogans, trade names, product attributes (e.g. names, descriptions, types, prices, discounts, colors, material, dimensions, sizes, shapes, finishes, stock and availability), internet domain names, locations, hours, and contact information (“Participant Information”); (c)reviews of the Participant, its brand, and Participant Products from the Participant Site or a third-party review platform (“Review Data”); (d) access to scheduling APIs that allow visitors to create appointments at Participant’s physical locations (“Appointments Data”); (e) access to allow FdC to embed (through technologies such asiframe) Participant Information (“Embedded Content”); (f)access to allow FdC to facilitate customer purchases via the cart platform on Participant’s Site or in Participant’s System, including by automated means or other technologies (“Checkout”); and (g) information (including information about users of Participant’s Site) generated by pixels, cookies, and other tracking technologies (“Pixels”) to the extent the Parties agree tointegrate such technologies on Participant’s Site or Participant’s System (“Pixel Information”). 	
- Participant will give FdC access to the Participant Licensed Items by electronic means in accordance with FdC’s documentation made available to Participant. Participant agrees that FdC may also obtain the Participant Licensed Items from the Participant Site, including through the use of third-party tools or automated technologies. The License permits FdC to retrieve, obtain, use, store, reproduce, modify (e.g., to resize, crop, or touch-up but without major substantive alteration), prepare derivative works of, transmit, disclose, publish, and display the Participant Licensed Items for the following purposes: to (i) operate, optimize, and improve the FdC Site, Checkout functionality and FdC’s business; (ii) collect, analyze, and generate data, reports, and algorithms; and (iii) advertise, market, and promote the FdC Site,FdC Products, Participant Products, or Participant Licensed Items in any and all forms of media, e.g. television (e.g. broadcast, cable, satellite, streaming, and over-the-top), radio, internet, websites, and social media.FdC intends to create marketing, advertising, and promotional materials incorporating Participant Licensed Items (e.g., television ads or social media posts featuring photographs of Participant Products), and it will be impractical to remove Participant Licensed Items from such materials or stop such materials from continued circulation after the Term. Therefore, the License shall be perpetual only as to item (iii) above, and only with respect to such materials created during the Term.
2. Fees, payment, and taxes.
Participant will pay the “FdC Fees” described in the then-current Order Form. Participant will pay invoices within thirty (30) days of the invoice date. Late payments will be subject to the maximum rate of legal interest, and Participant will be responsible for the costs of collection, including attorneys’ fees. Each Party is responsible for the payment of all applicable federal and state taxes, including any sales, use, excise or transfer taxes, imposed on it under applicable law.FdC may modify the FdC Fees at any time on written notice.
3. Term and termination.
The “Term” begins on the Effective Date and continues until all Order Forms terminate or expire. Unless otherwise specified, each Order Form will have an “Initial Term” of one (1) year from the Effective Date and will then automatically renew for successive one (1) year “Renewal Terms”. Either Party may terminate this Agreement or any Order Form at any time for any reason on thirty (30) days’ written notice.
4. Editorial control.
Placement, locations, and manners and forms of use of Participant Licensed Items on the FdC Site shall be at FdC’s sole discretion.FdC may withdraw or remove any Participant Licensed Item from the FdC Site if FdC determines, in its sole discretion, that the use of such Participant Licensed Item does, would, or may tend to violate or infringe any intellectual property, proprietary, contractual or other right of any third party; violate or be inconsistent with any Laws, court order, or ruling of any governmental agency or entity; jeopardize FdC’s ability to protect its rights or property; include or otherwise make available any content which is inconsistent with FdC’s standards and values; or expose FdC, its Affiliates or any of their customers or users to any civil, criminal or equitable liability, damages or risk of any type.
5. FdC intellectual property.
This Agreement does not confer on Participant any rights of use or other interest in the FdC Site or FdC IP. Participant may not display or otherwise use FdC IP without the prior written approval of FdC. “FdC IP” means all rights of FdC of the following types, which may exist or be created in any jurisdiction, whether registered or unregistered: works of authorship including copyrights, renewals of and moral rights relating thereto; trademarks, service marks, trade dress, copy, text, photographs, videos, brands, logos, slogans, trade names, products names, internet domain names, social media accounts and registrations and applications for registration relating thereto; trade secrets and confidential or proprietary information and knowhow; patents, patent disclosures, inventions, utility models and industrial designs, and applications and registrations related thereto; software and computer programs including programming tools, scripts, and routines as well as related designs, specifications, documentation, components, source or object code, images, icons, audiovisual components and objects, schematics, drawings, protocols, processes, and other visual depictions; and other proprietary rights in intellectual property. FdC may use information and data that it collects and processes in the course of providing the services on the FdC Site, including from Participant Licensed Items (“Data”) for its own business purposes, including but not limited to operating, improving, testing and maintaining the FdC Site and to develop additional products, tools, methods, services, models and algorithms. As such, Participant grants to FdC a non-exclusive, irrevocable, royalty free, transferable, worldwide license to collect, analyze and use such Data.
6. Reservation of rights.
The license in Section 1 is subject to Participant’s right to use the Participant Licensed Items in its own business. Each Party’s products or services may besimilar toor competitive with products or services of the other Party or its affiliates, and nothing herein limits either Party’s use of its Site to advertise, promote its intellectual property, or sell its or its affiliates’ products or services.
7. Intellectual property restrictions.
Except as allowed under Section 1, neither Party shall suggest or imply that it or its Site is affiliated or associated with, or endorsed or sponsored by, the other Party or the other Party’s Site. Each Party owns all right, title and interest in its intellectual property and its Site’s content. Neither Party shall contest or challenge the validity, enforceability or ownership of the other Party’s intellectual property or the content on the other Party’s Site, or commit or authorize others to commit any act or omission that would impair the rights of the other Party in such Party’s intellectual property or Site.
8. Representations and warranties.
- Participant represents and warrants that: 		
- its networks, systems, software, and data (including Participant Licensed Items) that interact with FdC or the FdC Site (“Participant System”) are and will be configured to industry standards, will securely operate and be transmitted to FdC and function on the FdC Site, and will not contain any virus, trojan horse, worm, backdoor, time bomb, or other device that permits unauthorized access to, disables, erases, or otherwise harms any system (“Malicious Code”); 			
- it consents to allow FdC to facilitate customers’ purchases made using Checkout, such purchases and delivery and completion will be between customers and Participant, and, as between the parties, Participant (and not FdC) will be the merchant of record and the entity that contracts with its customers for the sale and delivery of goods and services; 			
- it shall comply with all applicable laws, statutes, ordinances, rules and regulations applicable to this Agreement, Participant Information, and the Participant Site (e.g. consumer privacy and protection laws such as the California Consumer Privacy Act, the California Privacy Rights Act, and Proposition 65) (“Laws”); 			
- it shall (1) publish a privacy policy on Participant’s Site that clearly and accurately discloses its use of Pixels, describes how Pixels may collect, use, and share users’ information with third parties, and offers a mechanism for users to opt out of or consent to such collection, use, and sharing; (2) keep records of users’ consent for as long as Participant uses Pixels; (3) not collect or share with FdC any personally identifiable information beyond what is agreed by the Parties; (4) not use Pixels on any Participant Site that collects or solicits information from, or is directed to, children under 16 years of age (or the age defined by applicable Laws); and (5) not use Pixels to reach audiences based on sensitive information such as financial status or health/medical information (or as defined by applicable Laws); 			
- the use of the Participant Licensed Items will not infringe any third-party rights and it has (1) the right to use any third-party materials contained in the Participant Licensed Items and the Participant Site, (2) the right to sublicense any third-party materials contained in the Participant Licensed Items and the Participant Site in accordance with the terms of this Agreement, (3) obtained all licenses, rights, clearances and permissions necessary for FdC to exercise its rights in and to the use of the Participant Licensed Items and the Participant Site, free and clear of liens, claims and encumbrances, and (4) verified that all Participant Licensed Items and the Participant Site are accurate and are not in any respect false or misleading. 		
- FdC represents that: 		
- it will comply with Laws applicable to this Agreement; 			
- the FdC Site will perform materially in accordance with the terms of this Agreement; and 			
- to the best of FdC’s knowledge, the FdC Site does not contain any Malicious Code. 		
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9. DISCLAIMER OF WARRANTY.
The FdC Site is provided “as-is.” FdC makes no warranties under this Agreement. FdC expressly disclaims all warranties, express or implied, including warranties of merchantability, noninfringement, fitness for a particular purpose, or that the FdC Site will satisfy Participant’s requirements or be uninterrupted or free of errors or harmful components.
10. LIMITATION OF LIABILITY.
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- FdC and its affiliates will have no liability for indirect, incidental, special, consequential, or exemplary damages, including loss of profits, goodwill, use, or data, or other intangible losses relating to this Agreement, the FdC Site, or Participant’s relationship with users of Participant’s Site. The relationships between Participant and customers who use checkout functionality or who are users of Participant’s Site are strictly between Participant and such customers or users, and neither FdC nor its affiliates are liable for or obligated to intervene in any dispute between them. 	
- FdC’s and its affiliates’ liability to Participant or any third parties relating to this Agreement or the FdC Site will be limited to the FdC Fees paid by Participant in the one-year period preceding the event giving rise to the claim. This limitation applies to all claims in the aggregate, including breach of contract or warranty, negligence, strict liability, misrepresentation, and other torts. 	
- These limitations apply to the fullest extent allowed by law and apply even if FdC or its affiliates have been advised of the possibility of such damages
11. Indemnification.
Each party (“Indemnifying Party”) agrees to indemnify, defend and hold harmless the other party and its predecessors, successors, assigns, and affiliates, and each of their directors, officers, shareholders, members, managers, partners, trustees, employees, subcontractors and agents (“Indemnified Parties”), with respect to any third-party claim, demand, suit, complaint, cause of action, debt, cost, fine, fee, penalty, damage, or liability, including reasonable attorneys’ fees (“Claims”), to the extent that such Claim alleges or relates to
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- the Indemnifying Party’s breach of any applicable Law, representation, warranty, obligation or covenant in this Agreement; 	
- the Indemnifying Party’s gross negligence, fraud, or willful misconduct; 	
- where Participant is the Indemnifying Party, (1) any warranty, condition, representation, indemnity, obligation, or guarantee granted by Participant to any customers who use the Checkout functionality or other users of the Participant Site or other third party; (2) Participant’s use of the FdC Site or linkage of the Participant Site to the FdC Site; (3) that Participant Products, the Participant Site, or Participant Licensed Items are inaccurate, false, unfair, or misleading, or have caused injury or infringed intellectual property or other rights; (4) the performance or improper performance of Participant Products or services; (5) Participant’s relationship (contractual or otherwise) or interaction with any customer who uses the Checkout functionality or other user of the Participant Site; and 	
- where FdC is the Indemnifying Party, that the FdC Site has infringed the intellectual property rights of a third party. The Indemnified Party will promptly give notice of any Claim. The Indemnified Party may, at its expense, assist in defense, but the Indemnifying Party will control defense except that it may not settle any Claim without the prior written approval of the Indemnified Party
12. No Exclusivity.
This Agreement is not an exclusive arrangement. It does not restrict either Party from entering into similar arrangements with others if such arrangements do not breach this Agreement.
13. Feedback.
If Participant provides any feedback to FdC, Participant assigns to FdC all right, title, and interest in and to the feedback, and FdC is free to use, disclose, and otherwise exploit the Feedback for any purpose and without restriction.FdC will treat any feedback as nonconfidential.
14. Confidential Information
Each Party (“Disclosing Party”) may disclose or make available Confidential Information to the other Party (“Receiving Party”). “Confidential Information” is information in any form or medium that the Disclosing Party considers confidential or proprietary, including information relating to this Agreement or to the Disclosing Party’s technology, trade secrets, knowhow, operations, finances, vendors, plans, and strategies, whether or not identified as confidential.
Confidential Information does not include information that is (i) rightfully known to the Receiving Party without restriction before being disclosed or made available under this Agreement; (ii) generally known by the public other than by a breach of this Agreement; (iii) received by the Receiving Party on a non-confidential basis from a third party not under any confidentiality obligation; or (iv) independently developed by the Receiving Party without reference to or use of any Confidential Information.
FdC may obtain information about Participant Licensed Items and users’ behavior on the FdC Site and may use such information in an aggregated and de-identified manner for any lawful purpose, including to compile statistical and performance information related to the FdC Site (“Aggregated Statistics”). Aggregated Statistics are not Confidential Information, and all right, title and interest in Aggregated Statistics are retained by FdC. The Receiving Party shall not access or use Confidential Information other than as necessary to exercise its rights or perform its obligations under this Agreement and shall safeguard Confidential Information from unauthorized use, access or disclosure using at least the degree of care it uses to protect its similarly sensitive information and in no event less than a reasonable degree of care. If the Receiving Party is compelled by law to disclose Confidential Information, then, to the extent permitted by applicable Laws it shall promptly, and prior to such disclosure, notify the Disclosing Party so that it can seek a protective order or other remedy and shall and provide reasonable assistance in opposing such disclosure or seeking a protective order or other limitations on disclosure.
15. Miscellaneous
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- Entire Agreement; amendment; waiver. This Agreement is the entire agreement of the Parties with respect to its subject matter and supersedes all prior and contemporaneous understandings, agreements, and representations and warranties, written and oral, with respect to its subject matter. 	
- Notices. All notices must be in writing and addressed to the Parties’ addresses set forth on the Order Form. All notices must be delivered by personal delivery, nationally recognized courier, certified or registered mail, or email. Notice is effective upon receipt by the receiving Party. In the case of FdC, a copy of any notice shall also be sent to legalnotices@furniture.com. 	
- Severability. Any term of this Agreement being invalid, illegal, or unenforceable in any jurisdiction will not affect any other term or invalidate or render unenforceable such term in any other jurisdiction. 	
- Governing Law and Venue. This Agreement is governed by the laws of the State of New York without reference to conflicts of laws principles. Any claim relating to this agreement shall be heard exclusively, and each Party submits to the exclusive jurisdiction of, the state or federal courts in New York, New York. 	
- Waiver of Jury Trial. The Parties agree to waive their respective rights to a jury trial of any claim or cause of action related to this Agreement. The Parties each acknowledge that the waiver is a material inducement for each Party toenter intoa business relationship, that each Party has already relied on the waiver in entering into this Agreement and has had legal counsel review the waiver. 	
- Assignment. Neither Party may assign or transfer any of its rights or obligations hereunder without the prior written consent of the other Party. This Agreement is binding upon and inures to the benefit of the Parties hereto and their respective permitted successors and assigns. 	
- Insurance. Participant shall maintain, at its own expense, the following insurance through companies rated A-VII or better: commercial general liability of $1 million per claim; cyber liability of $1 million per claim; a line of insurance that includes advertising injury or other coverage that would respond to a claim of intellectual property infringement of $1 million per claim; and umbrella of $1 million. 	
- Equitable Relief. A breach or threatened breach of Sections 4 (Editorial control), 5 (FdC Intellectual Property), or 14 (Confidentiality) would cause FdC irreparable harm for which monetary damages would not be adequate. In such event,FdC will be entitled to equitable relief without a bond. Such remedies are not exclusive and may be asserted in any court of competent jurisdiction.
Effective June 10th 2025 to June 23rd 2025
DownloadTable of Contents
Posted June 10, 2025
These “Terms of Service” are between Furniture.com America LLC (“FdC”) and the “Participant” listed in the “Order Form,” and together with any Order Forms between the Parties, comprise the “Agreement,” which is made as of the “Effective Date,” listed on the first Order Form. FdC operates the platform “furniture.com” (including the website furniture.com and any mobile apps) (“FdC Site”), through which FdC, among other things, promotes, aggregates,facilitates sales of, and advertises home furnishing products and services of participants, including products of FdC affiliates (“FdC Products”). Participant operates one or more “Participant Sites” through which Participant promotes, advertises, and offers for sale home furnishing products and services (“Participant Products”). The FdC Site and the Participant Site are individually a “Site” and collectively the “Sites.” This Agreement contemplates connections between the Sites, such as hyperlinks on the FdC Site to the Participant Site, as well as connections between FdC and Participant’s System.
1. License grant.
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- Participant grants and will provide to FdC a nonexclusive, royalty-free, fully paid-up “License” extending for the Term and in the United States and its territories the following “Participant Licensed Items”: (a)hyperlinks to permit the FdC Site to link to the Participant Site (“Participant Links”); (b)information about Participant Products, Participant’s brand, Participant’s Site, and Participant’s retail store locations, delivery information, intellectual property, copyrights, trademarks, service marks, trade dress, copy, text, photographs, videos, brands, logos, slogans, trade names, product attributes (e.g. names, descriptions, types, prices, discounts, colors, material, dimensions, sizes, shapes, finishes, stock and availability), internet domain names, locations, hours, and contact information (“Participant Information”); (c)reviews of the Participant, its brand, and Participant Products from the Participant Site or a third-party review platform (“Review Data”); (d) access to scheduling APIs that allow visitors to create appointments at Participant’s physical locations (“Appointments Data”); (e) access to allow FdC to embed (through technologies such asiframe) Participant Information (“Embedded Content”); (f)access to allow FdC to facilitate customer purchases via the cart platform on Participant’s Site or in Participant’s System, including by automated means or other technologies (“Checkout”); and (g) information (including information about users of Participant’s Site) generated by pixels, cookies, and other tracking technologies (“Pixels”) to the extent the Parties agree tointegrate such technologies on Participant’s Site or Participant’s System (“Pixel Information”). 	
- Participant will give FdC access to the Participant Licensed Items by electronic means in accordance with FdC’s documentation made available to Participant. Participant agrees that FdC may also obtain the Participant Licensed Items from the Participant Site, including through the use of third-party tools or automated technologies. The License permits FdC to retrieve, obtain, use, store, reproduce, modify (e.g., to resize, crop, or touch-up but without major substantive alteration), prepare derivative works of, transmit, disclose, publish, and display the Participant Licensed Items for the following purposes: to (i) operate, optimize, and improve the FdC Site, Checkout functionality and FdC’s business; (ii) collect, analyze, and generate data, reports, and algorithms; and (iii) advertise, market, and promote the FdC Site,FdC Products, Participant Products, or Participant Licensed Items in any and all forms of media, e.g. television (e.g. broadcast, cable, satellite, streaming, and over-the-top), radio, internet, websites, and social media.FdC intends to create marketing, advertising, and promotional materials incorporating Participant Licensed Items (e.g., television ads or social media posts featuring photographs of Participant Products), and it will be impractical to remove Participant Licensed Items from such materials or stop such materials from continued circulation after the Term. Therefore, the License shall be perpetual only as to item (iii) above, and only with respect to such materials created during the Term.
2. Fees, payment, and taxes.
Participant will pay the “FdC Fees” described in the then-current Order Form. Participant will pay invoices within thirty (30) days of the invoice date. Late payments will be subject to the maximum rate of legal interest, and Participant will be responsible for the costs of collection, including attorneys’ fees. Each Party is responsible for the payment of all applicable federal and state taxes, including any sales, use, excise or transfer taxes, imposed on it under applicable law.FdC may modify the FdC Fees at any time on written notice.
3. Term and termination.
The “Term” begins on the Effective Date and continues until all Order Forms terminate or expire. Unless otherwise specified, each Order Form will have an “Initial Term” of one (1) year from the Effective Date and will then automatically renew for successive one (1) year “Renewal Terms”. Either Party may terminate this Agreement or any Order Form at any time for any reason on thirty (30) days’ written notice.
4. Editorial control.
Placement, locations, and manners and forms of use of Participant Licensed Items on the FdC Site shall be at FdC’s sole discretion.FdC may withdraw or remove any Participant Licensed Item from the FdC Site if FdC determines, in its sole discretion, that the use of such Participant Licensed Item does, would, or may tend to violate or infringe any intellectual property, proprietary, contractual or other right of any third party; violate or be inconsistent with any Laws, court order, or ruling of any governmental agency or entity; jeopardize FdC’s ability to protect its rights or property; include or otherwise make available any content which is inconsistent with FdC’s standards and values; or expose FdC, its Affiliates or any of their customers or users to any civil, criminal or equitable liability, damages or risk of any type.
5. FdC intellectual property.
This Agreement does not confer on Participant any rights of use or other interest in the FdC Site or FdC IP. Participant may not display or otherwise use FdC IP without the prior written approval of FdC. “FdC IP” means all rights of FdC of the following types, which may exist or be created in any jurisdiction, whether registered or unregistered: works of authorship including copyrights, renewals of and moral rights relating thereto; trademarks, service marks, trade dress, copy, text, photographs, videos, brands, logos, slogans, trade names, products names, internet domain names, social media accounts and registrations and applications for registration relating thereto; trade secrets and confidential or proprietary information and knowhow; patents, patent disclosures, inventions, utility models and industrial designs, and applications and registrations related thereto; software and computer programs including programming tools, scripts, and routines as well as related designs, specifications, documentation, components, source or object code, images, icons, audiovisual components and objects, schematics, drawings, protocols, processes, and other visual depictions; and other proprietary rights in intellectual property. FdC may use information and data that it collects and processes in the course of providing the services on the FdC Site, including from Participant Licensed Items (“Data”) for its own business purposes, including but not limited to operating, improving, testing and maintaining the FdC Site and to develop additional products, tools, methods, services, models and algorithms. As such, Participant grants to FdC a non-exclusive, irrevocable, royalty free, transferable, worldwide license to collect, analyze and use such Data.
6. Reservation of rights.
The license in Section 1 is subject to Participant’s right to use the Participant Licensed Items in its own business. Each Party’s products or services may besimilar toor competitive with products or services of the other Party or its affiliates, and nothing herein limits either Party’s use of its Site to advertise, promote its intellectual property, or sell its or its affiliates’ products or services.
7. Intellectual property restrictions.
Except as allowed under Section 1, neither Party shall suggest or imply that it or its Site is affiliated or associated with, or endorsed or sponsored by, the other Party or the other Party’s Site. Each Party owns all right, title and interest in its intellectual property and its Site’s content. Neither Party shall contest or challenge the validity, enforceability or ownership of the other Party’s intellectual property or the content on the other Party’s Site, or commit or authorize others to commit any act or omission that would impair the rights of the other Party in such Party’s intellectual property or Site.
8. Representations and warranties.
- Participant represents and warrants that: 		
- its networks, systems, software, and data (including Participant Licensed Items) that interact with FdC or the FdC Site (“Participant System”) are and will be configured to industry standards, will securely operate and be transmitted to FdC and function on the FdC Site, and will not contain any virus, trojan horse, worm, backdoor, time bomb, or other device that permits unauthorized access to, disables, erases, or otherwise harms any system (“Malicious Code”); 		
- it consents to allow FdC to facilitate customers’ purchases made using Checkout, such purchases and delivery and completion will be between customers and Participant, and, as between the parties, Participant (and not FdC) will be the merchant of record and the entity that contracts with its customers for the sale and delivery of goods and services; 		
- it shall comply with all applicable laws, statutes, ordinances, rules and regulations applicable to this Agreement, Participant Information, and the Participant Site (e.g. consumer privacy and protection laws such as the California Consumer Privacy Act, the California Privacy Rights Act, and Proposition 65) (“Laws”); 		
- it shall (1) publish a privacy policy on Participant’s Site that clearly and accurately discloses its use of Pixels, describes how Pixels may collect, use, and share users’ information with third parties, and offers a mechanism for users to opt out of or consent to such collection, use, and sharing; (2) keep records of users’ consent for as long as Participant uses Pixels; (3) not collect or share with FdC any personally identifiable information beyond what is agreed by the Parties; (4) not use Pixels on any Participant Site that collects or solicits information from, or is directed to, children under 16 years of age (or the age defined by applicable Laws); and (5) not use Pixels to reach audiences based on sensitive information such as financial status or health/medical information (or as defined by applicable Laws); 		
- the use of the Participant Licensed Items will not infringe any third-party rights and it has (1) the right to use any third-party materials contained in the Participant Licensed Items and the Participant Site, (2) the right to sublicense any third-party materials contained in the Participant Licensed Items and the Participant Site in accordance with the terms of this Agreement, (3) obtained all licenses, rights, clearances and permissions necessary for FdC to exercise its rights in and to the use of the Participant Licensed Items and the Participant Site, free and clear of liens, claims and encumbrances, and (4) verified that all Participant Licensed Items and the Participant Site are accurate and are not in any respect false or misleading. 		
- FdC represents that: 		
- it will comply with Laws applicable to this Agreement; 		
- the FdC Site will perform materially in accordance with the terms of this Agreement; and 		
- to the best of FdC’s knowledge, the FdC Site does not contain any Malicious Code. 		
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9. DISCLAIMER OF WARRANTY.
The FdC Site is provided “as-is.” FdC makes no warranties under this Agreement. FdC expressly disclaims all warranties, express or implied, including warranties of merchantability, noninfringement, fitness for a particular purpose, or that the FdC Site will satisfy Participant’s requirements or be uninterrupted or free of errors or harmful components.
10. LIMITATION OF LIABILITY.
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- FdC and its affiliates will have no liability for indirect, incidental, special, consequential, or exemplary damages, including loss of profits, goodwill, use, or data, or other intangible losses relating to this Agreement, the FdC Site, or Participant’s relationship with users of Participant’s Site. The relationships between Participant and customers who use checkout functionality or who are users of Participant’s Site are strictly between Participant and such customers or users, and neither FdC nor its affiliates are liable for or obligated to intervene in any dispute between them. 	
- FdC’s and its affiliates’ liability to Participant or any third parties relating to this Agreement or the FdC Site will be limited to the FdC Fees paid by Participant in the one-year period preceding the event giving rise to the claim. This limitation applies to all claims in the aggregate, including breach of contract or warranty, negligence, strict liability, misrepresentation, and other torts. 	
- These limitations apply to the fullest extent allowed by law and apply even if FdC or its affiliates have been advised of the possibility of such damages
11. Indemnification.
Each party (“Indemnifying Party”) agrees to indemnify, defend and hold harmless the other party and its predecessors, successors, assigns, and affiliates, and each of their directors, officers, shareholders, members, managers, partners, trustees, employees, subcontractors and agents (“Indemnified Parties”), with respect to any third-party claim, demand, suit, complaint, cause of action, debt, cost, fine, fee, penalty, damage, or liability, including reasonable attorneys’ fees (“Claims”), to the extent that such Claim alleges or relates to
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- the Indemnifying Party’s breach of any applicable Law, representation, warranty, obligation or covenant in this Agreement; 	
- the Indemnifying Party’s gross negligence, fraud, or willful misconduct; 	
- where Participant is the Indemnifying Party, (1) any warranty, condition, representation, indemnity, obligation, or guarantee granted by Participant to any customers who use the Checkout functionality or other users of the Participant Site or other third party; (2) Participant’s use of the FdC Site or linkage of the Participant Site to the FdC Site; (3) that Participant Products, the Participant Site, or Participant Licensed Items are inaccurate, false, unfair, or misleading, or have caused injury or infringed intellectual property or other rights; (4) the performance or improper performance of Participant Products or services; (5) Participant’s relationship (contractual or otherwise) or interaction with any customer who uses the Checkout functionality or other user of the Participant Site; and 	
- where FdC is the Indemnifying Party, that the FdC Site has infringed the intellectual property rights of a third party. The Indemnified Party will promptly give notice of any Claim. The Indemnified Party may, at its expense, assist in defense, but the Indemnifying Party will control defense except that it may not settle any Claim without the prior written approval of the Indemnified Party
12. No Exclusivity.
This Agreement is not an exclusive arrangement. It does not restrict either Party from entering into similar arrangements with others if such arrangements do not breach this Agreement.
13. Feedback.
If Participant provides any feedback to FdC, Participant assigns to FdC all right, title, and interest in and to the feedback, and FdC is free to use, disclose, and otherwise exploit the Feedback for any purpose and without restriction.FdC will treat any feedback as nonconfidential.
14. Confidential Information
Each Party (“Disclosing Party”) may disclose or make available Confidential Information to the other Party (“Receiving Party”). “Confidential Information” is information in any form or medium that the Disclosing Party considers confidential or proprietary, including information relating to this Agreement or to the Disclosing Party’s technology, trade secrets, knowhow, operations, finances, vendors, plans, and strategies, whether or not identified as confidential.
Confidential Information does not include information that is (i) rightfully known to the Receiving Party without restriction before being disclosed or made available under this Agreement; (ii) generally known by the public other than by a breach of this Agreement; (iii) received by the Receiving Party on a non-confidential basis from a third party not under any confidentiality obligation; or (iv) independently developed by the Receiving Party without reference to or use of any Confidential Information.
FdC may obtain information about Participant Licensed Items and users’ behavior on the FdC Site and may use such information in an aggregated and de-identified manner for any lawful purpose, including to compile statistical and performance information related to the FdC Site (“Aggregated Statistics”). Aggregated Statistics are not Confidential Information, and all right, title and interest in Aggregated Statistics are retained by FdC. The Receiving Party shall not access or use Confidential Information other than as necessary to exercise its rights or perform its obligations under this Agreement and shall safeguard Confidential Information from unauthorized use, access or disclosure using at least the degree of care it uses to protect its similarly sensitive information and in no event less than a reasonable degree of care. If the Receiving Party is compelled by law to disclose Confidential Information, then, to the extent permitted by applicable Laws it shall promptly, and prior to such disclosure, notify the Disclosing Party so that it can seek a protective order or other remedy and shall and provide reasonable assistance in opposing such disclosure or seeking a protective order or other limitations on disclosure.
15. Miscellaneous
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- Entire Agreement; amendment; waiver. This Agreement is the entire agreement of the Parties with respect to its subject matter and supersedes all prior and contemporaneous understandings, agreements, and representations and warranties, written and oral, with respect to its subject matter. No amendment or waiver of any provision of this Agreement is effective except in a signed writing. 	
- Notices. All notices must be in writing and addressed to the Parties’ addresses set forth on the Order Form. All notices must be delivered by personal delivery, nationally recognized courier, certified or registered mail, or email. Notice is effective upon receipt by the receiving Party. In the case of FdC, a copy of any notice shall also be sent to legalnotices@furniture.com. 	
- Severability. Any term of this Agreement being invalid, illegal, or unenforceable in any jurisdiction will not affect any other term or invalidate or render unenforceable such term in any other jurisdiction. 	
- Governing Law and Venue. This Agreement is governed by the laws of the State of New York without reference to conflicts of laws principles. Any claim relating to this agreement shall be heard exclusively, and each Party submits to the exclusive jurisdiction of, the state or federal courts in New York, New York. 	
- Waiver of Jury Trial. The Parties agree to waive their respective rights to a jury trial of any claim or cause of action related to this Agreement. The Parties each acknowledge that the waiver is a material inducement for each Party toenter intoa business relationship, that each Party has already relied on the waiver in entering into this Agreement and has had legal counsel review the waiver. 	
- Assignment. Neither Party may assign or transfer any of its rights or obligations hereunder without the prior written consent of the other Party. This Agreement is binding upon and inures to the benefit of the Parties hereto and their respective permitted successors and assigns. 	
- Insurance. Participant shall maintain, at its own expense, the following insurance through companies rated A-VII or better: commercial general liability of $1 million per claim; cyber liability of $1 million per claim; a line of insurance that includes advertising injury or other coverage that would respond to a claim of intellectual property infringement of $1 million per claim; and umbrella of $1 million. 	
- Equitable Relief. A breach or threatened breach of Sections 4 (Editorial control), 5 (FdC Intellectual Property), or 14 (Confidentiality) would cause FdC irreparable harm for which monetary damages would not be adequate. In such event,FdC will be entitled to equitable relief without a bond. Such remedies are not exclusive and may be asserted in any court of competent jurisdiction.
Effective May 10th 2024 to June 9th 2025
DownloadTable of Contents
Posted May 10, 2024
These “Terms of Service” are between Furniture.com America LLC (“FdC”) and the “Participant” listed in the “Order Form,” and together with any Order Forms between the Parties, comprise the “Agreement,” which is made as of the “Effective Date,” listed on the first Order Form. FdC operates the platform “furniture.com” (including the website and any mobile apps) (“FdCSite”), through which FdC, among other things, promotes, aggregates, and advertises home furnishing products and services of participants, including products of FdC affiliates (“FdCProducts”). Participant operates the “Participant Site” through which Participant promotes, advertises, and offers for sale home furnishing products and services (“Participant Products”). The FdC Site and the Participant Site are individually a “Site” and collectively the “Sites.” This Agreement contemplates connections between the Sites, such as hyperlinks on the FdC Site to the Participant Site, as well as connections between FdC and Participant’s System.
1. License grant.
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- Participant grants and will provide to FdC a nonexclusive, royalty-free, fully paid-up “License” extending for the Term and in the United States and its territories the following “Participant Licensed Items”: (a)hyperlinks to permit the FdC Site to link to the Participant Site (“Participant Links”); (b)information about Participant Products, Participant’s brand, Participant’s Site, and Participant’s retail store locations, intellectual property, copyrights, trademarks, service marks, trade dress, copy, text, photographs, videos, brands, logos, slogans, trade names, product attributes (e.g. names, descriptions, types, prices, discounts, colors, material, dimensions, sizes, shapes, finishes, stock and availability), internet domain names, locations, hours, and contact information (“Participant Information”); (c)reviews of the Participant, its brand, and Participant Products from the Participant Site or a third-party review platform (“Review Data”); (d) access to scheduling APIs that allow visitors to create appointments at Participant’s physical locations (“Appointments Data”); (e) access to allow FdC to embed (through technologies such asiframe) Participant Information (“Embedded Content”); and (f)information (including information about users of Participant’s Site) generated by pixels, cookies, and other tracking technologies (“Pixels”) to the extent the Parties agree tointegrate such technologies on Participant’s Site or Participant’s System (“Pixel Information”). 	
- Participant will give FdC access to the Participant Licensed Items by electronic means in accordance with the technical requirements provided to Participant. The License permits FdC to access, obtain, use, store, reproduce, modify (e.g., to resize, crop, or touch-up but without major substantive alteration), prepare derivative works of, transmit, disclose, publish, and display the Participant Licensed Items for the following purposes: to (i) operate, optimize, and improve the FdC Site and FdC’s business; (ii) collect, analyze, and generate data, reports, and algorithms; and (iii) advertise, market, and promote the FdC Site,FdC Products, Participant Products, or Participant Licensed Items in any and all forms of media, e.g. television (e.g. broadcast, cable, satellite, streaming, and over-the-top), radio, internet, websites, and social media.FdC intends to create marketing, advertising, and promotional materials incorporating Participant Licensed Items (e.g., television ads or social media posts featuring photographs of Participant Products), and it will be impractical to remove Participant Licensed Items from such materials or stop such materials from continued circulation after the Term. Therefore, the License shall be perpetual only as to item (iii) above, and only with respect to such materials created during the Term.
2. Fees, payment, and taxes.
Participant will pay the “FdC Fees” described in the then-current Order Form. Participant will pay invoices within thirty (30) days of the invoice date. Late payments will be subject to the maximum rate of legal interest, and Participant will be responsible for the costs of collection, including attorneys’ fees. Each Party is responsible for the payment of all applicable federal and state taxes, including any sales, use, excise or transfer taxes, imposed on it under applicable law.FdC may modify the FdC Fees at any time on written notice.
3. Term and termination.
The “Term” begins on the Effective Date and continues until all Order Forms terminate or expire. Unless otherwise specified, each Order Form will have an “Initial Term” of one (1) year from the Effective Date and will then automatically renew for successive one (1) year “Renewal Terms”. Either Party may terminate this Agreement or any Order Form at any time for any reason on thirty (30) days’ written notice.
4. Editorial control.
Placement, locations, and manners and forms of use of Participant Licensed Items on the FdC Site shall be at FdC’s sole discretion.FdC may withdraw or remove any Participant Licensed Item from the FdC Site if FdC determines, in its sole discretion, that the use of such Participant Licensed Item does, would, or may tend to violate or infringe any intellectual property, proprietary, contractual or other right of any third party; violate or be inconsistent with any Laws, court order, or ruling of any governmental agency or entity; jeopardize FdC’s ability to protect its rights or property; include or otherwise make available any content which is inconsistent with FdC’s standards and values; or expose FdC, its Affiliates or any of their customers or users to any civil, criminal or equitable liability, damages or risk of any type.
5. FdC intellectual property.
This Agreement does not confer on Participant any rights of use or other interest in the FdC Site or FdC IP. Participant may not display or otherwise use FdC IP without the prior written approval of FdC. “FdC IP” means all rights of FdC of the following types, which may exist or be created in any jurisdiction, whether registered or unregistered: works of authorship including copyrights, renewals of and moral rights relating thereto; trademarks, service marks, trade dress, copy, text, photographs, videos, brands, logos, slogans, trade names, products names, internet domain names, social media accounts and registrations and applications for registration relating thereto; trade secrets and confidential or proprietary information and knowhow; patents, patent disclosures, inventions, utility models and industrial designs, and applications and registrations related thereto; software and computer programs including programming tools, scripts, and routines as well as related designs, specifications, documentation, components, source or object code, images, icons, audiovisual components and objects, schematics, drawings, protocols, processes, and other visual depictions; and other proprietary rights in intellectual property. FdC may use information and data that it collects and processes in the course of providing the services on the FdC Site, including from Participant Licensed Items (“Data”) for its own business purposes, including but not limited to operating, improving, testing and maintaining the FdC Site and to develop additional products, tools, methods, services, models and algorithms. As such, Participant grants to FdC a non-exclusive, irrevocable, royalty free, transferable, worldwide license to collect, analyze and use such Data.
6. Reservation of rights.
The license in Section 1 is subject to Participant’s right to use the Participant Licensed Items in its own business. Each Party’s products or services may besimilar toor competitive with products or services of the other Party or its affiliates, and nothing herein limits either Party’s use of its Site to advertise, promote its intellectual property, or sell its or its affiliates’ products or services.
7. Intellectual property restrictions.
Except as allowed under Section 1, neither Party shall suggest or imply that it or its Site is affiliated or associated with, or endorsed or sponsored by, the other Party or the other Party’s Site. Each Party owns all right, title and interest in its intellectual property and its Site’s content. Neither Party shall contest or challenge the validity, enforceability or ownership of the other Party’s intellectual property or the content on the other Party’s Site, or commit or authorize others to commit any act or omission that would impair the rights of the other Party in such Party’s intellectual property or Site.
8. Representations and warranties.
- Participant represents and warrants that: 	
- its networks, systems, software, and data (including Participant Licensed Items) that interact with FdC or the FdC Site (“Participant System”) are and will be configured to industry standards, will securely operate and be transmitted to FdC and function on the FdC Site, and will not contain any virus, trojan horse, worm, backdoor, time bomb, or other device that permits unauthorized access to, disables, erases, or otherwise harms any system (“Malicious Code”); 	
- it shall comply with all applicable laws, statutes, ordinances, rules and regulations applicable to this Agreement, Participant Information, and the Participant Site (e.g. consumer privacy and protection laws such as the California Consumer Privacy Act, the California Privacy Rights Act, and Proposition 65) (“Laws”); 	
- it shall (1) publish a privacy policy on Participant’s Site that clearly and accurately discloses its use of Pixels, describes how Pixels may collect, use, and share users’ information with third parties, and offers a mechanism for users to opt out of or consent to such collection, use, and sharing; (2) keep records of users’ consent for as long as Participant uses Pixels; (3) not collect or share with FdC any personally identifiable information beyond what is agreed by the Parties; (4) not use Pixels on any Participant Site that collects or solicits information from, or is directed to, children under 16 years of age (or the age defined by applicable Laws); and (5) not use Pixels to reach audiences based on sensitive information such as financial status or health/medical information (or as defined by applicable Laws); 	
- the use of the Participant Licensed Items will not infringe any third-party rights and it has (1) the right to use any third-party materials contained in the Participant Licensed Items and the Participant Site, (2) the right to sublicense any third-party materials contained in the Participant Licensed Items and the Participant Site in accordance with the terms of this Agreement, (3) obtained all licenses, rights, clearances and permissions necessary for FdC to exercise its rights in and to the use of the Participant Licensed Items and the Participant Site, free and clear of liens, claims and encumbrances, and (4) verified that all Participant Licensed Items and the Participant Site are accurate and are not in any respect false or misleading. 		
- FdC represents that: 	
- it will comply with Laws applicable to this Agreement; 	
- the FdC Site will perform materially in accordance with the terms of this Agreement; and 	
- to the best of FdC’s knowledge, the FdC Site does not contain any Malicious Code. 	
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9. DISCLAIMER OF WARRANTY.
The FdC Site is provided “as-is.” FdC makes no warranties under this Agreement. FdC expressly disclaims all warranties, express or implied, including warranties of merchantability, noninfringement, fitness for a particular purpose, or that the FdC Site will satisfy Participant’s requirements or be uninterrupted or free of errors or harmful components.
10. LIMITATION OF LIABILITY.
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- FdC and its affiliates will have no liability for indirect, incidental, special, consequential, or exemplary damages, including loss of profits, goodwill, use, or data, or other intangible losses relating to this Agreement, the FdC Site, or Participant’s relationship with users of Participant’s Site. The relationship between Participant and users of Participant’s Site is strictly between Participant and such users, and neither FdC nor its affiliates are obligated to intervene in any dispute between them. 	
- FdC’s and its affiliates’ liability to Participant or any third parties relating to this Agreement or the FdC Site will be limited to the FdC Fees paid by Participant in the one-year period preceding the event giving rise to the claim. This limitation applies to all claims in the aggregate, including breach of contract or warranty, negligence, strict liability, misrepresentation, and other torts. 	
- These limitations apply to the fullest extent allowed by law and apply even if FdC or its affiliates have been advised of the possibility of such damages
11. Indemnification.
Each party (“Indemnifying Party”) agrees to indemnify, defend and hold harmless the other party and its predecessors, successors, assigns, and affiliates, and each of their directors, officers, shareholders, members, managers, partners, trustees, employees, subcontractors and agents (“Indemnified Parties”), with respect to any third-party claim, demand, suit, complaint, cause of action, debt, cost, fine, fee, penalty, damage, or liability, including reasonable attorneys’ fees (“Claims”), to the extent that such Claim alleges or relates to
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- the Indemnifying Party’s breach of any applicable Law, representation, warranty, obligation or covenant in this Agreement; 	
- the Indemnifying Party’s gross negligence, fraud, or willful misconduct; 	
- where Participant is the Indemnifying Party, (1) any warranty, condition, representation, indemnity, obligation, or guarantee granted by Participant to any users of the Participant Site or other third party; (2) Participant’s use of the FdC Site or linkage of the Participant Site to the FdC Site; (3) that Participant Products, the Participant Site, or Participant Licensed Items are inaccurate, false, unfair, or misleading, or have caused injury or infringed intellectual property or other rights; (4) the performance or improper performance of Participant Products or services; (5) Participant’s relationship or interaction with any user of the Participant Site; and 	
- where FdC is the Indemnifying Party, that the FdC Site has infringed the intellectual property rights of a third party. The Indemnified Party will promptly give notice of any Claim. The Indemnified Party may, at its expense, assist in defense, but the Indemnifying Party will control defense except that it may not settle any Claim without the prior written approval of the Indemnified Party
12. No Exclusivity.
This Agreement is not an exclusive arrangement. It does not restrict either Party from entering into similar arrangements with others if such arrangements do not breach this Agreement.
13. Feedback.
If Participant provides any feedback to FdC, Participant assigns to FdC all right, title, and interest in and to the feedback, and FdC is free to use, disclose, and otherwise exploit the Feedback for any purpose and without restriction.FdC will treat any feedback as nonconfidential.
14. Confidential Information
Each Party (“Disclosing Party”) may disclose or make available Confidential Information to the other Party (“Receiving Party”). “Confidential Information” is information in any form or medium that the Disclosing Party considers confidential or proprietary, including information relating to this Agreement or to the Disclosing Party’s technology, trade secrets, knowhow, operations, finances, vendors, plans, and strategies, whether or not identified as confidential.
Confidential Information does not include information that is (i) rightfully known to the Receiving Party without restriction before being disclosed or made available under this Agreement; (ii) generally known by the public other than by a breach of this Agreement; (iii) received by the Receiving Party on a non-confidential basis from a third party not under any confidentiality obligation; or (iv) independently developed by the Receiving Party without reference to or use of any Confidential Information.
FdC may obtain information about Participant Licensed Items and users’ behavior on the FdC Site and may use such information in an aggregated and de-identified manner for any lawful purpose, including to compile statistical and performance information related to the FdC Site (“Aggregated Statistics”). Aggregated Statistics are not Confidential Information, and all right, title and interest in Aggregated Statistics are retained by FdC. The Receiving Party shall not access or use Confidential Information other than as necessary to exercise its rights or perform its obligations under this Agreement and shall safeguard Confidential Information from unauthorized use, access or disclosure using at least the degree of care it uses to protect its similarly sensitive information and in no event less than a reasonable degree of care. If the Receiving Party is compelled by law to disclose Confidential Information, then, to the extent permitted by applicable Laws it shall promptly, and prior to such disclosure, notify the Disclosing Party so that it can seek a protective order or other remedy and shall and provide reasonable assistance in opposing such disclosure or seeking a protective order or other limitations on disclosure.
15. Miscellaneous
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- Entire Agreement; amendment; waiver. This Agreement is the entire agreement of the Parties with respect to its subject matter and supersedes all prior and contemporaneous understandings, agreements, and representations and warranties, written and oral, with respect to its subject matter. No amendment or waiver of any provision of this Agreement is effective except in a signed writing. 	
- Notices. All notices must be in writing and addressed to the Parties’ addresses set forth on the Order Form. All notices must be delivered by personal delivery, nationally recognized courier, certified or registered mail, or email. Notice is effective upon receipt by the receiving Party. In the case of FdC, a copy of any notice shall also be sent to legalnotices@furniture.com. 	
- Severability. Any term of this Agreement being invalid, illegal, or unenforceable in any jurisdiction will not affect any other term or invalidate or render unenforceable such term in any other jurisdiction. 	
- Governing Law and Venue. This Agreement is governed by the laws of the State of New York without reference to conflicts of laws principles. Any claim relating to this agreement shall be heard exclusively, and each Party submits to the exclusive jurisdiction of, the state or federal courts in New York, New York. 	
- Waiver of Jury Trial. The Parties agree to waive their respective rights to a jury trial of any claim or cause of action related to this Agreement. The Parties each acknowledge that the waiver is a material inducement for each Party toenter intoa business relationship, that each Party has already relied on the waiver in entering into this Agreement and has had legal counsel review the waiver. 	
- Assignment. Neither Party may assign or transfer any of its rights or obligations hereunder without the prior written consent of the other Party. This Agreement is binding upon and inures to the benefit of the Parties hereto and their respective permitted successors and assigns. 	
- Insurance. Participant shall maintain, at its own expense, the following insurance through companies rated A-VII or better: commercial general liability of $1 million per claim; cyber liability of $1 million per claim; a line of insurance that includes advertising injury or other coverage that would respond to a claim of intellectual property infringement of $1 million per claim; and umbrella of $1 million. 	
- Equitable Relief. A breach or threatened breach of Sections 4 (Editorial control), 5 (FdC Intellectual Property), or 14 (Confidentiality) would cause FdC irreparable harm for which monetary damages would not be adequate. In such event,FdC will be entitled to equitable relief without a bond. Such remedies are not exclusive and may be asserted in any court of competent jurisdiction.
Effective January 25th 2024 to May 9th 2024
DownloadTable of Contents
Posted January 25, 2024
These “Furniture.com Terms of Service” are between Furniture.com America LLC (“FdC”) and the “Participant” listed in the “Order Form.” FdC and Participant are individually a “Party” and collectively the “Parties.” These Furniture.com Terms of Service and any Order Forms between the Parties comprise the “Agreement” between them. This Agreement is made as of the “Effective Date” listed on the first Order Form executed by the Parties.
FdC operates the platform “furniture.com” (including the website located at and any mobile applications) (“FdC Site”) through which FdC, among other things, promotes, aggregates, and advertises various home furnishing products and services of participants similar to Participant, including but not limited to the products of FdC Affiliates[1] (“FdC Products”).
Participant operates the “Participant Site” through which Participant, among other things, promotes, advertises, and offers for sale home furnishing products and services (“Participant Products”). This Agreement contemplates connections between the FdC Site and the Participant Site(s), such as the placement of hypertext reference links on the FdC Site connecting to the Participant Site, as well as connections between FdC and Participant’s System (defined below). Unless specifically referred to otherwise, the FdC Site and the Participant Site are individually a “Site” and collectively the “Sites.”
In consideration of the covenants and understandings in this Agreement and for other consideration, the receipt and sufficiency of which are acknowledged, the Parties agree as follows.
[1] An “Affiliate” is any person or entity that, directly, indirectly, or through one or more intermediaries, controls, is controlled by, or is under common control with another person or entity. “Control” means the power to direct the management and policies of such person or entity, directly or indirectly, whether through ownership of voting securities, by contract, or otherwise.
1. License grant.
Participant grants and will provide to FdC during the Term and in the Territory a nonexclusive, royalty-free, fully paid-up “License” for the following “Participant Licensed Items”:
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- hypertext reference links to be provided by Participant for the purpose of permitting the FdC Site to link to specified display and engagement web pages on the Participant Site (“Participant Links”).
- Information about Participant Products, Participant’s brand, Participant’s Site, and Participant’s retail store locations (if applicable), including but not limited to intellectual property, copyrights, trademarks, service marks, trade dress, copy, text, photographs, videos, brands, logos, slogans, trade names, product attributes (including but not limited to names, descriptions, types, prices, discounts, colors, material, dimensions, sizes, shapes, finishes, stock and availability), internet domain names, store locations, hours, telephone numbers and other contact information (“Participant Information”). 	
- Reviews of the Participant, its brand, and Participant Products originating from the Participant Site or from a third-party review platform (“Review Data”). 	
- If available, access to scheduling APIs that allow Site visitors to create appointments at Participant’s physical locations (“Appointments Data”). 	
- Access to allow FdC to embed (through technologies such as iframe) Participant Information (“Embedded Content”). 	
- Information (including information about users of Participant’s Site) generated by pixels, cookies, and other tracking technologies (“Pixels”) to the extent the Parties agree to integrate such technologies on Participant’s Site or Participant’s System (“Pixel Information”).
The License permits FdC to access, obtain, use, store, reproduce, modify (e.g., to resize, crop, or touch-up photos but without major substantive alteration), prepare derivative works of, transmit, disclose, publish, and display the Participant Licensed Items only for the following purposes: to (i) operate, optimize, and improve the FdC Site; (ii) collect, analyze, and generate data and reports regarding the performance of and activity on the FdC Site; and (iii) advertise, market, and promote the FdC Site, FdC Products, Participant Products, or Participant Licensed Items in any and all forms of media (whether now known or later created), including but not limited to television (including broadcast, cable, satellite, streaming, and over-the-top), radio, internet, websites, and social media.
The Parties understand that FdC intends to create marketing, advertising, and promotional materials incorporating Participant Licensed Items (e.g., television ads or social media posts featuring photographs of Participant Products), and that it may be impractical to remove Participant Licensed Items from such materials or stop such materials from continued circulation after the Term. Therefore, the License shall be perpetual only as to item (iii) above, and only with respect to Participant Licensed Items contained in such materials created during the Term.
2. FdC Fees, payment, and taxes.
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- Participant will pay to FdC the “FdC Fees” described in the then-current Order Form. FdC will invoice Participant on a monthly basis, and Participant will pay amounts owed within thirty (30) days after invoicing. Any payment not timely made will be subject to the maximum rate of legal interest on the overdue amount, and Participant shall be responsible for the costs of collection of any late amounts, including reasonable attorneys’ fees. Each Party shall be solely responsible for the payment of all applicable federal and state taxes, including any sales, use, excise or transfer taxes, imposed on it under applicable law, associated with payments under this Agreement. Unless specifically advised otherwise by FdC, all payments due FdC shall be made according to the payment instructions in the then-current Order Form. 	
- FdC may modify the FdC Fees at any time by providing Participant a revised Order Form, which shall take effect no sooner than thirty (30) days after it is provided. Participant may reject a revised Order Form on written notice to FdC within thirty (30) days. If Participant rejects a revised Order Form, FdC may, at its discretion, terminate the existing Order Form or continue under the terms of the existing Order Form.
3. Term and Territory.
This Agreement’s “Term” begins on the Effective Date and continues until all Order Forms terminate or expire. The “Territory” is the United States and its territories and possessions.
4. FdC Editorial Control and objectionable material.
Placement, locations, and manners and forms of use of Participant Licensed Items on the FdC Site shall be at FdC’s sole discretion (“FdC Editorial Control”). In addition, FdC, in its sole discretion, may withdraw or remove any Participant Licensed Item from the FdC Site if FdC determines, in its sole discretion, that the use of such Participant Licensed Item does, would or may tend to:
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- violate or infringe any intellectual property or proprietary or contractual or other right of any third party; 	
- violate or be inconsistent with any Laws (defined below), court order, government regulation or other ruling of any governmental agency or entity; 	
- subject FdC or its Affiliates to any liability; 	
- jeopardize FdC’s ability to protect its rights or its property in the manner deemed appropriate by FdC; 	
- include or otherwise make available any content which FdC deems to be pornographic, obscene, or otherwise inconsistent with FdC’s standards and values; 	
- be otherwise inappropriate for or offensive to FdC’s customer or user base; or 	
- otherwise expose FdC, its Affiliates or any of their customers or users to any civil, criminal or equitable damages or risk of any type.
5. Participant Protocols and Participant System.
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- Participant Protocols. Participant will give FdC access to the Participant Licensed Items by electronic means in accordance with the technical requirements described in the Order Form or the integration specifications or as otherwise provided to Participant (“Participant Protocols”). 	
- Participant System. Without in any way limiting the Participant Protocols, Participant warrants that its networks, operating system, databases, data, information, and software (including Participant Licensed Items) that interface or interact with FdC or the FdC Site (“Participant System”) are and will be configured to industry standards and, as applicable, to securely operate and be transmitted to FdC and to function on the FdC Site. Participant will promptly correct any security deficiency. In no event will the Participant System contain any virus, trojan horse, worm, backdoor, or other software or hardware devices the effect of which is to permit unauthorized access to, or to disable, erase, or otherwise harm, any computer, systems or software; or time bomb, drop-dead device, or other software or hardware device designed to disable a computer program automatically with the passage of time or under the positive control of any person, or otherwise (“Malicious Code”).
6. FdC Intellectual Property.
This Agreement does not confer on Participant any rights of use, or any other interest, in the FdC Site or FdC IP. In no event may Participant display on the Participant Site or otherwise use any FdC IP without the express prior written approval of FdC. “FdC IP” means all rights of FdC of the following types, which may exist or be created under the Laws of any jurisdiction in the world, in each case whether registered or unregistered:
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- works of authorship including exclusive copyrights, renewals of and moral rights in or relating thereto; 	
- trademarks, service marks, trade dress, copy, text, photographs, videos, brands, logos, slogans, trade names, products names, internet domain names, URLs, website addresses, social media accounts and all registrations and applications for registration relating thereto; 	
- trade secrets and confidential and/or proprietary information and knowhow; 	
- patents, patent disclosures, inventions, utility models and industrial designs, and applications and registrations related thereto; 	
- software and computer programs including programming tools, scripts, and routines as well as all related designs, specifications, documentation, components, source code, object code, images, icons, audiovisual components and objects, schematics, drawings, protocols, processes, and other visual depictions; and 	
- other proprietary rights in intellectual property.
7. Reservation of rights and competitive products.
The licenses granted to FdC under Section 1 are nonexclusive, in that they are subject to Participant’s reserved right to use the Participant Licensed Items in Participant’s own business, including in connection with the promotion and sale of Participant Products. Each Party acknowledges that the other Party’s products or services may be similar to or competitive with the products or services of the other Party or its Affiliates, and that nothing herein limits either Party’s use of its own Site in furtherance of the promotion of its intellectual property or sale of the products or services of such Party or its Affiliates.
8. Intellectual property restrictions.
Except as allowed under Section 1 or elsewhere in this Agreement, neither Party shall in any way suggest or imply through use of another Party’s intellectual property or otherwise that its Site or its online services are directly affiliated with, endorsed or sponsored by, or in association with the other Party or the other Party’s Site. Each Party acknowledges and agrees that the other Party owns all right, title and interest in and to its intellectual property and the content on its Site. Neither Party shall at any time contest or challenge the validity, enforceability or ownership of the other Party’s intellectual property or the content on the other Party’s Site or itself commit or authorize others to commit any act or admission which would in any material way impair the rights of the other Party with respect to the other Party’s intellectual property or Site.
9. Representations.
- By Participant. Participant represents that: 		
- it is and shall remain duly organized, validly existing, in good standing and qualified to do business under applicable Laws where Participant is formed and in any 		 jurisdiction in which Participant operates; 		
- it shall comply with all applicable laws, statutes, ordinances, rules and regulations applicable to this Agreement, Participant Information, and the Participant Site (including but not limited to any applicable consumer privacy and protection laws such as the California Consumer Privacy Act, the California Privacy Rights Act, and Proposition 65, as applicable) (“Laws”); 		
- it shall (1) publish a privacy policy or other notice on Participant’s Site that, in each case as applicable, clearly and accurately discloses Participant’s use of Pixels, describes how Pixels may collect, use, and share users’ information with third parties (like FdC), and offers a mechanism for users to opt out of or consent to such collection, use, and sharing of their information; (2) keep records of users’ consent for as long as Participant uses Pixels; (3) not collect or share with FdC any personally identifiable information beyond what is agreed by the Parties; (4) not use Pixels on any Participant Site that collects or solicits information from, or is directed to, children under 16 years of age (or the age defined by applicable Laws); and (5) not use Pixels to reach audiences based on sensitive information such as financial status or health/medical information (or as defined by applicable Laws); 		
- it has all requisite corporate power and authority to own and operate its assets, carry on its business, and sign this Agreement; 		
- the use of the Participant Licensed Items will not infringe any third-party rights (including, without limitation, any intellectual property rights or other contractual or proprietary rights); 		
- it has (1) the right to use any third-party materials contained in the Participant Licensed Items and the Participant Site, (2) the right to sublicense any third-party materials contained in the Participant Licensed Items and the Participant Site in accordance with the terms of this Agreement, (3) obtained all licenses, rights, clearances and permissions as necessary for FdC to exercise its rights in and to the use of the Participant Licensed Items and the Participant Site as set forth in this Agreement, free and clear of liens, claims and encumbrances (whether existing, pending, or threatened), (4) verified that all Participant Licensed Items and the Participant Site are accurate and are not in any respect false or misleading, and (5) verified that all Participant Licensed Items and the Participant Site shall be free and clear from material defects and deficiencies in design or workmanship (including but not limited to Malicious Code). 			
- By FdC. FdC represents that: 	
- it is and shall remain duly organized, validly existing, in good standing and qualified to do business under applicable Laws where FdC is formed and in any jurisdiction in which FdC operates; 	
- it shall comply with all applicable Laws in connection with this Agreement; 	
- it has all requisite corporate power and authority to own and operate its assets, carry on its business, and sign this Agreement; 	
- the FdC Site will perform materially in accordance with the terms of this Agreement; and 	
- to the best of FdC’s knowledge, the FdC Site does not contain, and FdC will not knowingly introduce, any Malicious Code into the FdC Site. 	
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10. Audit rights.
FdC shall maintain and retain books and records documenting the activities on the FdC Site that generate FdC Fees. All such records shall be retained by FdC for a period of at least three (3) years. At Participant’s request, FdC shall make such books and records available during normal business hours for inspection or audit by Participant, provided that Participant shall: (a) give at least thirty (30) days’ written notice of any audit, (b) undertake an audit no more than once per calendar year, and (c) conduct such audit in a manner designed to minimize disruption of FdC’s normal business operations. Participant will pay the cost of such audits unless an audit reveals an overbilling of five percent (5%) or more, in which case FdC shall reimburse Participant for the reasonable cost of the audit.
11. Termination.
The Parties may exercise the following termination rights:
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- either Party may terminate any Order Form by providing the other Party with written notice of termination at least ninety (90) days before the beginning of any Renewal Term;		 	
- either Party may terminate this Agreement, effective on written notice to the other Party, if the other Party materially breaches this Agreement, and such breach is 		incapable of cure, or, being capable of cure, remains uncured for thirty (30) days after the nonbreaching Party provides written notice of the breach (except in the case of nonpayment, in which case the cure period shall be seven (7) days).
12. DISCLAIMER OF WARRANTY.
The FdC Site, FdC’s facilitation of Participant’s linkage of the Participant Site to the FdC Site, and FdC’s enabling of SITE Activities are provided “as-is.” FdC makes no warranties under this Agreement, and FdC expressly disclaims all warranties, express or implied, including but not limited to warranties of merchantability, noninfringement, or fitness for a particular purpose. Without limiting the foregoing, FdC further disclaims all representations and warranties, express or implied, that the FdC Site, FdC’s facilitation of Participant’s linkage of the Participant Site to the FdC Site, and FdC’s enabling of SITE Activities will satisfy ANY OR ALL of Participant’s requirements or will be uninterrupted, error-free, or free from harmful components.
13. LIMITATION OF LIABILITY.
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- FdC and its Affiliates will have no liability ARISING OUT OF OR RELATED to the FdC Site, FdC’s facilitation of Participant’s linkage of the Participant Site to the FdC Site, FdC’s enabling of SITE Activities, or FdC’s obligations under this Agreement, or otherwise for any indirect, incidental, special, consequential, or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses resulting OR RELATING in any way from FdC’s facilitation of Participant’s linkage of the Participant Site to the FdC Site, or FdC’s enabling of SITE Activities. 	
- FdC’s and its Affiliates’ liability TO PARTICIPANT OR ANY THIRD PARTIES ARISING OUT OF OR RELATING TO THIS AGREEMENT OR THE FDC SITE for any reason will be limited to the FDC Fees paid to FdC by Participant during the ONE (1) YEAR period immediately preceding the event giving rise to the claim for damages. This limitation applies to all causes of action in the aggregate, including, but not limited to, breach of contract, breach of warranty, negligence, strict liability, misrepresentations, and other torts. 	
- The relationship between a Participant and users of the Participant Site is strictly between Participant and such users, and neither FdC nor its Affiliates are obligated to intervene in any dispute arising between the Participant and users of the Participant Site. Under no circumstances will FdC or its Affiliates be liable for any direct, indirect, incidental, special, consequential, punitive, extraordinary, exemplary or other damages whatsoever, that arise out of or relate to the Participant’s relationship with any users of the Participant Site. 	
- These limitations will apply even if FdC or its Affiliates have been advised of the possibility of such damages. The foregoing limitations will apply to the fullest extent permitted by applicable law.
14. Indemnification.
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- Obligations. Each party (“Indemnifying Party”) agrees to indemnify, defend and hold harmless the other party and its predecessors, successors, assigns, and Affiliates, and each of their respective directors, officers, shareholders, members, managers, partners, trustees, employees, subcontractors and agents (“Indemnified Parties”), with respect to any third-party claim, demand, suit, complaint, cause of action, debt, cost, fine, fee, penalty, damage, or liability, including reasonable attorneys’ fees (“Claims”), to the extent that such Claim alleges, is based upon, relates to, or arises out of: 	
- The Indemnifying Party’s breach of any applicable Law, representation, warranty, obligation or covenant under this Agreement; 	
- The Indemnifying Party’s gross negligence, fraud, or willful misconduct; 	
- Where Participant is the Indemnifying Party— 		
- any warranty, condition, representation, indemnity, obligation, or guarantee relating to FdC or its Affiliates granted by Participant to any users of the Participant Site or other third party; 	
- Participant’s use of the FdC Site or linkage of the Participant Site to the FdC Site; 	
- that Participant Products, the Participant Site, or Participant Licensed Items are inaccurate, false, unfair, or misleading, or have injured, or infringed intellectual property or other rights; 	
- the performance, nonperformance or improper performance of the Participant Products or services; 	
- Participant’s relationship or interaction with any user of the Participant Site; and 	
- Where FdC is the Indemnifying Party, that the FdC Site has infringed the intellectual property rights of a third party. 	
- Procedure. In claiming any indemnification under this Agreement, the Indemnified Party will promptly provide the Indemnifying Party with written notice of any claim which the Indemnified Party believes falls within the scope of the indemnifications provided under this Agreement. The Indemnified Party may, at its own expense, assist in the defense if it so chooses, provided that the Indemnifying Party will control such defense and all negotiations relative to the settlement of any such claim and further provided that in settling any claim the Indemnifying Party will not make any admission on behalf of the Indemnified Party or agree to any terms or conditions that do or reasonably could result in any admission by, or the imposition of any liability upon, the Indemnified Party without the prior written approval of the Indemnified Party.
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15. No Exclusivity.
Nothing in this Agreement creates any exclusive arrangement between the Parties. This Agreement will not restrict either Party from entering into similar arrangements with others, provided such Party does not breach its obligations under this Agreement by doing so.
16. Feedback.
If Participant provides any feedback (including identifying potential errors and improvements) to FdC concerning the FdC Site, the Participant Site or the linkage of the Participant Site to the FdC Site (“Feedback”), Participant hereby assigns to FdC all right, title, and interest in and to the Feedback, and FdC is free to use, reproduce, disclose, and otherwise exploit the Feedback for any purpose and without attribution, payment or restriction. FdC will treat any Feedback as nonconfidential and nonproprietary. Participant will not submit any Feedback that it considers confidential or proprietary.
17. Other Features.
From time to time, FdC may, in its sole discretion, invite Participant to use potential new services or features in connection with the FdC Site (“Other Features”). Other Features may be subject to additional terms and conditions, which FdC will provide to Participant before Participant’s use of such Other Features.
18. Confidential Information
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- In connection with this Agreement, each Party (the “Disclosing Party”) may disclose or make available Confidential Information to the other Party (the “Receiving Party”). “Confidential Information” means information in any form or medium (whether oral, written, electronic, or other) that the Disclosing Party considers confidential or proprietary, including information consisting of or relating to any Order Forms or to the Disclosing Party’s technology, trade secrets, know-how, business operations, finances, vendors, plans, and strategies, and information with respect to which the Disclosing Party has contractual or other confidentiality obligations, in each case whether or not marked, designated, or otherwise identified as “confidential.” Confidential Information does not include information that: (a) was rightfully known to the Receiving Party without restriction on use or disclosure prior to such information’s being disclosed or made available to the Receiving Party in connection with this Agreement; (b) was or becomes generally known by the public other than by the Receiving Party’s non-compliance with this Agreement; (c) was or is received by the Receiving Party on a non-confidential basis from a third party that was not or is not, at the time of such receipt, under any obligation to maintain its confidentiality; or (d) was or is independently developed by the Receiving Party without reference to or use of any Confidential Information. 	
- Notwithstanding anything to the contrary, FdC may obtain information about Participant Licensed Items and users’ behavior on the FdC Site and use such information in an aggregate and de-identified manner for any lawful purpose, including to compile statistical and performance information related to the FdC Site (“Aggregated Statistics”). Aggregated Statistics are not Confidential Information, and all right, title and interest in Aggregated Statistics belong to and are retained solely by FdC. 	
- As a condition to being provided with any disclosure of or access to Confidential Information, the Receiving Party shall not access or use Confidential Information other than as necessary to exercise its rights or perform its obligations under and in accordance with this Agreement and shall safeguard the Confidential Information from unauthorized use, access or disclosure using at least the degree of care it uses to protect its similarly sensitive information and in no event less than a reasonable degree of care. The Receiving Party shall be responsible for any breach of or non-compliance with the obligations set forth in this section. If the Receiving Party is compelled by applicable Laws to disclose any Confidential Information, then, to the extent permitted by applicable Laws, the Receiving Party shall: promptly, and prior to such disclosure, notify the Disclosing Party in writing of such requirement so that the Disclosing Party can seek a protective order or other remedy and provide reasonable assistance to the Disclosing Party in opposing such disclosure or seeking a protective order or other limitations on disclosure.
19. Miscellaneous
- Entire Agreement. This Agreement, together with any other documents incorporated herein by reference, constitutes the sole and entire agreement of the Parties with respect to the subject matter of this Agreement and supersedes all prior and contemporaneous understandings, agreements, and representations and warranties, both written and oral, with respect to such subject matter.
- Notices. All notices, requests, consents, claims, demands, waivers, and other communications hereunder (each, a “Notice”) must be in writing and addressed to the Parties at the addresses set forth on the Order Form (or to such other address that may be designated by the Party giving Notice from time to time in accordance with this section). All Notices must be delivered by personal delivery, nationally recognized overnight courier, certified or registered mail, or email. Except as otherwise provided in this Agreement, a Notice is effective only upon receipt by the receiving Party. In the case of FdC, a copy of any Notice shall also be sent to .
- Amendment, Modification, and Waiver. No amendment to or modification of this Agreement is effective unless it is in writing and signed by an authorized representative of each Party. No waiver by any Party of any of the provisions hereof will be effective unless explicitly set forth in writing and signed by the Party so waiving. Except as otherwise set forth in this Agreement, no failure to exercise, or delay in exercising, any rights, remedy, power, or privilege arising from this Agreement will operate or be construed as a waiver thereof, nor will any single or partial exercise of any right, remedy, power, or privilege hereunder preclude any other or further exercise thereof or the exercise of any other right, remedy, power, or privilege.
- Severability. If any provision of this Agreement is invalid, illegal, or unenforceable in any jurisdiction, such invalidity, illegality, or unenforceability will not affect any other term or provision of this Agreement or invalidate or render unenforceable such term or provision in any other jurisdiction. Upon such determination that any term or other provision is invalid, illegal, or unenforceable, the Parties hereto shall negotiate in good faith to modify this Agreement so as to effect the original intent of the Parties as closely as possible in a mutually acceptable manner in order that the transactions contemplated hereby be consummated as originally contemplated to the greatest extent possible.
- Governing Law and Venue. This Agreement, for all purposes, is deemed to have been made, executed and delivered in the State of Georgia, DeKalb County, and shall be governed by and construed under the laws of the State of Georgia, without reference to conflicts of laws principles. Each of the Parties submits to the exclusive jurisdiction of any mediator, arbitrator or state or federal court sitting in the State of Georgia in any action or proceeding arising out of or relating to this Agreement, as applicable pursuant to the dispute resolution procedures set forth below. Subject to such dispute resolution procedures, each Party agrees that all claims in respect of the action or proceeding may be heard and determined in any such mediation, arbitration, or court only in DeKalb County, Georgia, and agrees not to bring any action or proceeding arising out of or relating to this Agreement in any other venue. Each of the Parties waives any defense of inconvenient forum to the maintenance of any action or proceeding so brought and waives any bond, surety or other security that might be required of any other party with respect thereto.
- Dispute Resolution. Claims, disputes and/or other matters in question arising out of or relating to this Agreement shall be referred initially to the other Party in an attempt to reach an amicable solution. If the Parties are unable to reach such amicable solution within thirty (30) days after submission of the matter, such claim, dispute, or other matter shall be subject to mediation as a condition precedent to binding dispute resolution. The parties shall endeavor to resolve their disputes by mediation which, unless the parties mutually agree otherwise, shall be administered by the American Arbitration Association and held in Atlanta, Georgia. A request for mediation shall be made in writing, delivered to the other Party to this Agreement, and filed with the person or entity administering the mediation. The request may be made concurrently with a binding dispute resolution but, in such event, mediation shall proceed in advance of a binding dispute resolution proceedings, which shall be stayed pending mediation for a period of sixty (60) days from the date of filing, unless stayed for a longer period by agreement of the Parties or court order. If an arbitration is stayed pursuant to this section, the Parties may nonetheless proceed to the selection of the arbitrator(s) and agree upon a schedule for later proceedings. Any claim subject to, but not resolved by, mediation shall be subject to arbitration which, unless the parties mutually agree otherwise, shall be administered by the American Arbitration Association by a single arbitrator and held in Atlanta, Georgia. Demand for arbitration shall be made in writing, delivered to the other Party to the Agreement, and filed with the person or entity administering the arbitration. The award rendered by the arbitrator or arbitrators shall be final, and judgment may be entered upon it in accordance with applicable Laws in any court having jurisdiction thereof. The foregoing agreement to arbitrate shall be specifically enforceable under applicable Laws in any court having jurisdiction thereof. Notwithstanding anything to the contrary in this subsection, claims for breach of Section 4 or 6 may be brought outside arbitration in a court of competent jurisdiction.
- Waiver of Jury Trial. The Parties hereby agree to waive their respective rights to a jury trial of any claim or cause of action related to or arising out of this Agreement. The scope of the waiver is intended to be all encompassing of any and all disputes that may be filed in any court and that relate to the subject matter herein, including without limitation, contract claims, tort claims, breach of duty claims, and all other common law and statutory claims. The Parties each acknowledge that the waiver is a material inducement for each Party to enter into a business relationship, that each Party has already relied on the waiver in entering into this Agreement and that each will continue to rely on the waiver in their related future dealings. Each Party further warrants and represents that each has had the opportunity to have their legal counsel review the waiver. This waiver is irrevocable, meaning that it may not be modified either orally or in writing, and the waiver shall apply to any subsequent amendments, renewals, supplements or modifications to this Agreement.
- Assignment. Neither Party may assign or transfer any of its rights or delegate any of its obligations hereunder, in each case whether voluntarily, involuntarily, by operation of law or otherwise, without the prior written consent of the other Party, which consent will not be unreasonably withheld, conditioned, or delayed; provided, however, that either Party may assign its rights or delegate its obligations, in whole or in part, without such consent and upon fifteen (15) days prior written notice to the other Party, to (i) one or more of its affiliates, or (ii) an entity that acquires all or substantially all of the business or assets of such Party to which this Agreement pertains, whether by merger, reorganization, acquisition, sale, or otherwise. Any purported assignment, transfer, or delegation in violation of this section will be null and void. No assignment, transfer, or delegation will relieve the assigning or delegating Party of any of its obligations hereunder. This Agreement is binding upon and inures to the benefit of the Parties hereto and their respective permitted successors and assigns.
- Insurance. While this Agreement is in effect, Participant shall maintain, at its own cost and expense, insurance as set forth below. All coverage shall be underwritten by financially responsible insurance companies rated A-VII or better by A.M. Best Company. Additionally, pursuant to this Agreement Participant agrees that FdC will be and is added as an additional insured on the cyber, commercial general liability, automobile, and umbrella insurance policies. Upon FdC request, Participant will provide FdC with a certificate(s) of insurance evidencing the following coverages: 	
- Commercial general liability insurance in an amount of at least one million dollars ($1,000,000) per occurrence two million dollars ($2,000,000) in the aggregate; 	
- Cyber liability insurance in an amount of at least five million dollars ($5,000,000) per claim and in the aggregate; 	
- Errors and omissions, professional liability, or other line of insurance that includes advertising injury or other coverage that would respond to a third-party claim of intellectual property infringement, in an amount of at least one million dollars ($1,000,000), and 	
- Umbrella liability insurance in an amount of at least five million dollars ($5,000,000) per occurrence and in the aggregate. 	
- Equitable Relief. Participant acknowledges and agrees that a breach or threatened breach by Participant of any of its obligations under Sections 4 (FdC Editorial Control and objectionable material), 6 (FdC Intellectual Property), or 18 (Confidentiality) would cause FdC irreparable harm for which monetary damages would not be an adequate remedy and agrees that, in the event of such breach or threatened breach, FdC will be entitled to equitable relief, including a restraining order, an injunction, specific performance, and any other relief that may be available from any court, without any requirement to post a bond or other security, or to prove actual damages or that monetary damages are not an adequate remedy. Such remedies are not exclusive and are in addition to all other remedies that may be available at law, in equity, or otherwise, and may be asserted in a court of competent jurisdiction notwithstanding the agreement to arbitrate in subsection 19(f). 	
- Counterparts. This Agreement may be executed in counterparts, each of which is deemed an original, but all of which together are deemed to be one and the same agreement. An executed signature page to this Agreement delivered by electronic means shall constitute effective delivery with the same force and effect as delivery of an original executed signature page.
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